ENUK - V1.4 - 25/01/17
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4000 Series GSM Audio Intercom - Technical Manual
4000 Series GSM Audio Intercom with Proximity
Introduction
• To be able to receive text messages from the intercom panel, the SIM card will require an SMS service centre number. This is
normally preinstalled on new SIM cards but if you are having trouble receiving SMS messages you will need to confirm this by
inserting the SIM card into a mobile phone and using the phones menu options to check it. If a number is not programmed then
it should be programmed while in the phone (the number can be obtained from the network service provider).
• Voicemail and text alerts must be switched OFF on the SIM card when using the dial in to release the door/gate feature. For
Vodafone and O2 this can be done while the SIM card is in the intercom panel. For Orange/EE, T-Mobile and other providers the
SIM card must be removed from the intercom panel, inserted into a mobile phone and the mobile phone menu instructions
followed.
• When storing the intercom panel’s telephone number in your own mobile phone avoid using an obvious name such as ‘Front
Door, or ‘My Gate’ as this would make it easy to decipher if your phone was lost or stolen.
• The PIN request feature must be disabled on the SIM card before using it in the Intercom panel. It is likely on a new SIM card that
it will not be enabled but if it is, it will prevent the system from working at all.
• This product may not be suitable for installation in hospitals, health care facilities or in the presence of flammable gases or
liquids. Seek advice and authorisation before installing this product in these locations.
This product is not designed to be used
as an emergency call point.
IMPORTANT NOTE ABOUT THE SIM
When using a pay monthly SIM card you must ask the service provider to put a spend limit (credit limit) on the account (Vodafone
call this service ‘spend checker’). This is to safeguard against possible problems which could result in a large phone bill at the end of
the month. All providers offer this service. You will need to either ring them or e-mail them to set this up. Automatic top ups should
also have a monthly limit. We would suggest a limit of £50.00 which should be more than enough. This service is not provided by
Videx.
