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August 2015
Vantage
Quick Start
Guide
Troubleshooting
Troubleshooting
If something is not quite right, try these quick
tips to get things going again.
What’s in the box
I am missing some equipment
or
Some equipment appears damaged from
shipment.
Contact Vicon Support –
Connecting
My hardware isn’t connecting to the
computer.
❙
Confirm that the IP address settings are
correct following the instructions in
❙
Disable any firewall on the network card you
are using.
❙
Confirm that the Ethernet cable is firmly
seated.
❙
Make sure you are an administrator on the
computer.
Camera hardware
I don’t see an image from the camera.
❙
Confirm that you have removed the lens cap.
❙
Ensure that the aperture is not fully closed.
❙
Confirm that the strobe intensity is high
(best on full at 1) and that the threshold is
not too high (a good default is 0.2).
When I tap a calibrated camera to select it, the
camera indicates that it has been bumped.
❙
To change the sensitivity of the camera to
taps, in the camera’s
Properties
pane,
Settings
section (Nexus and Tracker) or
Attributes
editor (Blade), choose a lower
Bump Detection Sensitivity
setting.
Calibrating
After calibrating in Nexus or Blade, I don’t see
any markers in the 3D Perspective view.
❙
Ensure that the Pipeline Core Processor
property (Nexus) or Realtime editor (Blade)
is set to Reconstruct, not Circle Fit.
The image errors are very high.
❙
Ensure that the camera aim and focus are
correct, that the camera properties are
adjusted appropriately, and that you
covered the whole volume during your wand
wave, then repeat your calibration.
Contact Vicon
vicon.com/products/camera-
systems/vantage
Denver, CO
T:303.799.8686
Los Angeles, CA
T:303.799.8686
Oxford, UK
T:+44.1865.261800
Singapore
T:+65 6400 3500
Содержание Vantage V16
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