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APPENDIX I QUESTIONS & SOLUTIONS

The following table describes the symptoms, causes and solutions for the
problems.

Symptoms

Possible Causes

Solutions

The network
camera does
not perform
initiation after
power-on

Wrong power connection

Reconnect power cable

Power supply failure

Repair or replace power
supply

Immediate startup after
power-off

Restart 10 seconds later
after power-off

If PoE power supply is used,
too long transmission distance
may make the power of the
Power Supply Switcher
insufficient.

Shorten the length of the
power supply network
cable or replace Power
Supply Switcher with more
power

If PoE power supply is used,
connection to other electric
appliance makes the ground
level not in correct level.

Disconnect other electrical
appliances

No video signal
displayed

The plug-in for viewing image
is installed incorrectly.

Refer to the plug-in
installation to reinstall it

Network camera’s IP address
conflicts with other user’s IP
address

Set a unique IP address

Vague image

Manual focus is not precise

Carefully manually adjust
the camera focus

Содержание V942D-W310MIR-XW

Страница 1: ...ibed in the documentation This system has not been designed to be used in life critical situations and must not be used for this purpose Document Number 8009 8292 00 00 Product specifications subject...

Страница 2: ...ply with the FCC rules Operation is subject to the following two conditions This device will not cause harmful interference This device must accept any interference received including interference tha...

Страница 3: ...ommended by manufacturer Position power source and related wires to assure to be kept away from ground and entrance Refer to qualified personnel for all service matters Save product packaging to ensur...

Страница 4: ...Mounted Camera 10 Chapter III IE Browser Settings 16 3 1 Equipment Connection 16 3 2 Software Installation 16 Chapter IV Basic Function Operation 19 4 1 Live View 19 4 2 System 23 4 2 1 System Inform...

Страница 5: ...45 4 4 5 Focus Settings 46 4 4 6 IR Set 48 4 4 7 Reset 48 4 5 Video and Audio Settings 49 4 5 1 Video Settings 49 4 5 2 OSD 52 4 5 3 Motion Detection 55 4 5 4 Privacy Mask 56 4 5 5 ROI 57 4 5 6 Stora...

Страница 6: ...4 9 User Settings 69 4 10 System Log 72 Appendix I Questions Solutions 73...

Страница 7: ...video output All cameras use H 265 H 264 M JPEG encoding providing output with excellent definition and color reproduction more detailed and accurate information and the accuracy of smart analysis tha...

Страница 8: ...Dome Camera WDR Intelligence 2 0MP 1 2 8 CMOS day night H 265 H 264 M JPEG with audio alarm 3 10 5mm motorized zoom lens 98ft 30m IR distance IP67 PoE 12VDC 24VAC V942D W312MIR XS HD Megapixel IR IP D...

Страница 9: ...SD card out network link down heart beat lost etc supports flexible alarm association settings like I O output emails FTP picture uploading audio TF card recording and alarm information push Up to ei...

Страница 10: ...1 1 9 CMOS Lens Configuration Motorized zoom lens F1 4 f 2 7 12mm Motorized zoom lens F1 4 f 2 7 12mm Motorized zoom lens F1 4 f 3 0 10 5mm Motorized zoom lens F1 5 f 3 6 10mm Lens Mount 14 IR Lamp W...

Страница 11: ...dynamic range up to 132dB Supports multi frame integration mode wide dynamic range up to 120dB Video Adjustment Brightness contrast saturation hue sharpness Noise Reduction 3D Defog Available EIS Ava...

Страница 12: ...G 640 480 352 28 8 320 240 Major stream H 265 H 264 1920 1080 1280 960 1280 720 Minor stream H 265 H 264 1920 1080 1280 960 1280 720 720 576 704 57 6 640 480 352 288 320 240 Third stream H 265 H 264 M...

Страница 13: ...DNS DDNS ARP ICMP UPnP ONVIF IP Address Filter Available Power Supply PoE IEEE 802 3af 12VDC 24VAC Power 9W Protection Design Lighting protection network port and power supply connector protection di...

Страница 14: ...oid camera failure caused by insufficient power supplied to the Power Supply Switcher or to avoid the harm to the Switcher These units should only be installed by a qualified technician using approved...

Страница 15: ...amera lens directly toward the sun or other strong light Do not install the camera in environments with temperature beyond the acceptable range 40 F to 140 F 40 C to 60 C or with high humidity direct...

Страница 16: ...10 Cable Connections...

Страница 17: ...aximum caution when installing the unit to the wall or ceiling the unit falling can result in injuries and accidents As a failsafe against falling attach the unit by chain wire cable or other safety r...

Страница 18: ...he three screws on the clear dome assembly to remove the clear bubble Note that there is a bag of desiccant inserted in the camera assembly do NOT remove this Secure the camera dome to the standoffs i...

Страница 19: ...able is used for connection to a hub You can also use a router featuring PoE Power over Ethernet to supply power to the camera An RJ 45 connector protective cover is supplied in the accessory kit to p...

Страница 20: ...14...

Страница 21: ...ve pole to the position for the DC power Be careful not to reverse the polarity when connecting a 12 VDC power cable A router featuring PoE Power over Ethernet can also be used to supply power to the...

Страница 22: ...169 254 x x If DHCP is enabled and the product cannot be accessed run the Discovery Tool utility to search for and allocate an IP address for the camera The Discovery Tool IPCConfig exe can be found o...

Страница 23: ...ommended to change the password After a successful login a screen will display to change the password this can be done here or using the Settings Users screen Select Change or No change If no change i...

Страница 24: ...264 format as below Click the Settings tab and select Network On this page below select Off to turn off DHCP Then enter the required IP address Subnet mask and Default gateway DNS server is not requir...

Страница 25: ...the address field The user login interface is displayed as shown in figure below Figure 4 1 User Login When running the software and logging in for the first time use the default admin username and pa...

Страница 26: ...ize Users can select a video scale from the dropdown Fit Full 1x 1 2x 1 4x Fit allows the video to be the size of the window without changing the aspect ratio Full spreads over the entire window and t...

Страница 27: ...cording button to start recording the button changes to click the button to stop recording During local recording REC appears on the video screen Click the button to enter the recording storage path d...

Страница 28: ...em Click the option tab Settings to enter the system Settings interface Figure 4 4 Settings Interface Using the navigation menu on the left admin can perform the following operations Basic Information...

Страница 29: ...n The initial interface of System settings displays related system information such as Basic system information Network settings Alarm settings NTP settings H 265 H 264 MJPEG video settings etc 4 2 2...

Страница 30: ...he OSD menu When settings are completed click Save NTP Settings To set the NTP check the On radio button select Off if this will not be used Set NTP server s IP address and synchronization time and in...

Страница 31: ...ates are provided for V940D Series cameras on the Vicon website on the Software Downloads page and can be downloaded to a PC or other media device Follow the steps below to update software Under File...

Страница 32: ...nish the update The response time depends on the program type it may take a long time for some programs Do not power off during the update process power off will cause the update to fail or damage the...

Страница 33: ...address will be reset to DHCP mode There is time prompt in the web page during reset After reset a new web page will open Note 1 To avoid any errors the online reset function operation should be perfo...

Страница 34: ...ick Network in the left navigation bar the following interface will display Figure 4 10 Network Settings There are 14 option tabs for settings Network FTP SMTP HTTPS 802 1X QOS IGMP SIP DDNS UPnP NAS...

Страница 35: ...work settings are completed successfully Enter Host name and Port settings for Onvif Http and Https Users can enable disable PPPoE in this interface If enabled users can set the user name and password...

Страница 36: ...ate the alarm associated FTP uploading function in the alarm setting interface to activate the FTP image uploading function upon alarms 4 3 3 SMTP Settings Figure 4 13 SMTP Settings The cameras suppor...

Страница 37: ...sender s password Note There is no limit for Sender s name and password settings After setting click Save for settings to take effect If user selects Mail in Alarm Settings interface system will send...

Страница 38: ...fore leaving the interface or cancel any changes made 4 3 6 QoS Settings Figure 4 16 QOS Settings Select the network service quality in the QoS setting interface There are 4 network QoS modes 1 Normal...

Страница 39: ...0D cameras support multicast function In the IGMP interface users can select the stream type and set the state multicast IP address and RTP port For auto multicast users can set the status as On or Of...

Страница 40: ...ID of SIP server Device ID Device ID used for registration with SIP server Alarm ID ID registered for device alarm Register Interval Interval for re registration of device in seconds Heart beat Inter...

Страница 41: ...ic IP address Users only need to input the dynamic domain name to connect to a network camera instead of memorizing the dynamic IP address To employ this method a PC with a static IP address needs to...

Страница 42: ...nter the configuration page The mapping list added will appear on the page Figure 4 20UPnP Settings Click the Enable box to select a type of service In the Operate column click to delete and to edit u...

Страница 43: ...uration Set the NFS server IP NFS server path CIFS shared name video held days stream type what to do when disk is full and recording control Storage Information View the storage state total space use...

Страница 44: ...n to verify user password You need to set Login Type when Allowed anonymity is On RTP Packet max size Select the maximum size of standard data packet with byte as its unit Be sure to save settings bef...

Страница 45: ...r Mode only the IP addresses that are added to the white list are able to be accessed If you select the Black List mode under the IP Filter Mode the IP addresses that are added to the black list canno...

Страница 46: ...d Interval 2 On Alarm page select Heart Beat Lost and SD Card and then set alarm time For more information see Alarm Settings in section 4 7 3 SD card will record automatically when a disconnection be...

Страница 47: ...e are option tabs included in the camera settings page Basic set Exposure Effect set White balance Focus IR set Temperature and Reset 4 4 1 Basic Settings Basic settings allows the following parameter...

Страница 48: ...ure Settings Figure 4 29 Exposure Settings From this screen set Exposure set Auto aperture Scene AGC Shutter speed and Manual AGC Exposure Set Select Manual Scene and Shutter Priority from the dropdow...

Страница 49: ...hanges made 4 4 3 Effect Settings In the Effect Settings interface users can adjust the brightness sharpness hue contrast saturation and 3D de noise DNR in two ways General or Mode as shown in the fig...

Страница 50: ...ame Brightness Sharpness Hue Contrast Saturation 3D de noise WDR HLC EIS and Defog for each mode Click Factoryset to restore default settings In the Mode call users can set Effect Mode call status and...

Страница 51: ...gs The camera has a selection of white balance modes including Auto used for outdoor and Manual If set to Manual mode the red gain and blue gain can be set using the sliders Be sure to save settings b...

Страница 52: ...gth adjustment Click Focus in camera settings interface to enter focus settings On this page select focus mode zoom focus and call focus limit Auto focus In auto focus mode the interface is shown as F...

Страница 53: ...wide zoom tele Click to focus near focus far Zoom Preset The camera can call a zoom preset There are 5 options Wide Middle Tele User set 1 User set 2 The effects for Near Middle and Far are default b...

Страница 54: ...use the Smart IR function Select Manual to use the Power Control slider to adjust the IR Be sure to save settings before leaving the interface or cancel any changes made 4 4 7 Temperature The fan can...

Страница 55: ...ings page allows setting Video OSD Motion Privacy ROI Path Audio and Reset Click the related option tab to enter the setting interface 4 5 1 Video Settings Users can set the video parameters for H 265...

Страница 56: ...rger the frame rate is the better the image continuity will be but the CPU performance is lowered The smaller the frame rate is the worse the image continuity will be but the CPU can handle more event...

Страница 57: ...the images are transferred by fixed bandwidth capacity no matter how the complexity of the images changes Bit Rate If VBR is selected the upper limit of bit rate has to be set if CBR is selected the...

Страница 58: ...he left side of text area is only one character size from the left edge of image and the upper side of the text area is 2 character sizes from the upper edge of the image Note that the size of overlay...

Страница 59: ...e for where it will display Notes 1 A bitmap image is required 2 The maximum size of image is 352 288 with both the width and height required to be an even number such as 160 130 Context 2 Select On a...

Страница 60: ...YYY DDMMYYYY or YYYYMMDD Size Set the character size of the text The larger value indicates larger character size After settings are finished click the Save button The OSD displays on the video To can...

Страница 61: ...blue frame will be displayed on the screen Setting the motion detection area Check the box of motion detection area number Click the Draw button with the mouse and then left click on the mouse and dr...

Страница 62: ...not viewed a Privacy Mask can be applied The camera system covers and shields the sensitive area via Privacy Mask setting to prevent operators from observing this location Note Turn on the privacy ma...

Страница 63: ...will be encoded to include more detail Figure 4 41 ROI Settings ROI settings method Check the Zone number of the region for setting and click the Draw button Left click on the mouse and draw a blue f...

Страница 64: ...erAX Video The photo and video formats can be set The default photo format is jpg and the default video format is avi To change the saving path click the Browse button and select the path from the pop...

Страница 65: ...ings 4 6 Video Content Analysis Functions Click the Video Content Analysis button on the left navigation bar The setting page for the VCA functions shows as below Figure 4 44 Settings of Video Content...

Страница 66: ...is screen set the sensitivity for scene changes defocus detection and low or high brightness detection Figure 4 45 Scene change Figure 4 46 Defocus detection Figure 4 47 Low brightness detection Figur...

Страница 67: ...w brightness or high brightness is detected an alarm is triggered Under Scene change set the sensitivity Sensitivity varies from 1 to 5 Under Defocus Detection Low brightness detection and High bright...

Страница 68: ...on the screen The solid arrow indicates the prohibited direction while the hollow arrow indicates the allowed direction Draw a virtual line To draw a virtual line select Line 1 Click the Begin button...

Страница 69: ...upports Intrusion Detection One intrusion detection area can be set When objects move into this area an alarm is triggered Check Intrusion Detection to enable the function If an area has been set a gr...

Страница 70: ...rst point to the last point appears automatically When the area is finished click the End button To edit the area click the green frame of the area When the frame turns blue from green click the point...

Страница 71: ...Figure 4 51 Alarm Settings Alarm Configuration The camera supports 2 alarm inputs I O in 1 and I O in 2 and 1 alarm output I O out Users can set the status of each alarm input Grounded Circuit or Ope...

Страница 72: ...the Alarm server as the server IP of the system After the necessary settings in software users can control the relay switches remotely via the software For detailed information refer to the Digital Vi...

Страница 73: ...ime is set up in the 24 hour format The end time must be after the start time Press the Save button to activate the settings 4 8 Storage Management The camera supports storage with TF card Click the S...

Страница 74: ...ys or Close options When Alarm triggered is selected and the setting of alarm associated with TF card is set in the alarm interface refer to section 4 7 when the alarm occurs recording is triggered au...

Страница 75: ...save the downloaded files The default local storage path is displayed If a different location is required click the Browse button AVI H 264 drop down list box Select the downloaded file format In the...

Страница 76: ...name and password can include letters numbers and underline only No special characters are allowed The string length of user name can be between 1 and 30 characters and that of the password is between...

Страница 77: ...on for the user to be deleted The following dialog box will display Figure 4 57 Click OK button the selected user will be deleted and the user list is automatically updated 3 User Password Change Clic...

Страница 78: ...m Log Click the Log option tab to enter the system log interface The date time and log information will appear on the screen Figure 4 60 Up to 30 logs can display on a page The user can turn over the...

Страница 79: ...ion distance may make the power of the Power Supply Switcher insufficient Shorten the length of the power supply network cable or replace Power Supply Switcher with more power If PoE power supply is u...

Страница 80: ...Industrial Park Hedge End Southampton SO30 2JH United Kingdom Phone 44 0 1489 566300 Fax 44 0 1489 566322 2 Attach a sheet of paper to the unit with the following information a Name and address of th...

Страница 81: ...nal by the original end user The sole remedy under this Warranty is that defective equipment be repaired or at the Company s option replaced at Company repair centers provided the equipment has been a...

Страница 82: ...Vicon product whether resulting from breach of warranty or any other legal theory Notwithstanding the foregoing Vicon total liability for all claims under this warranty shall not exceed the price pai...

Страница 83: ...VICON INDUSTRIES INC For office locations visit the website www vicon security com...

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