H.264 16-Channel Encoder Installation and Configuration Guide
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Vicon Standard Equipment Warranty
Vicon
Industries Inc. (the “Company”) warrants your equipment to be free from defects in material and workmanship
under Normal Use from the date of original retail purchase for a period of three years, with the following exceptions:
1. Uninterruptible Power Supplies: Two years from date of original retail purchase.
2. VDR-700 Recorder Series: One year from date of original retail purchase.
3. V5616MUX: One year from date of original retail purchase.
4. Arecont Cameras: One year from date of original retail purchase.
5. FMC series fiber-optic media converters and associated accessories: Lifetime warranty.
6.
For PTZ cameras, “Normal Use” excludes prolonged use of lens and pan-and-tilt motors, gear heads, and gears
due to continuous use of “autopan” or “tour” modes of operation. Such continuous operation is outside the scope
of this warranty.
7.
Any product sold as “special” or not listed in Vicon’s commercial price list: One year from date of original retail
purchase.
Date of retail purchase is the date original end-user takes possession of the equipment, or, at the sole discretion of
the Company, the date the equipment first becomes operational by the original end-user.
The sole remedy under this Warranty is that defective equipment be repaired or (at t
he Company’s option) replaced,
at Company repair centers, provided the equipment has been authorized for return by the Company, and the return
shipment is prepaid in accordance with policy.
The Company will not be obligated to repair or replace equipment showing abuse or damage, or to parts which in the
judgment of the Company are not defective, or any equipment which may have been tampered with, altered, misused,
or been subject to unauthorized repair.
Software supplied either separately or in hardware i
s furnished on an “As Is” basis. Vicon does not warrant
that such software shall be error (bug) free. Software support via telephone, if provided at no cost, may be
discontinued at any time without notice at Vicon’s sole discretion. Vicon reserves the right to make changes
to its software in any of its products at any time and without notice.
This Warranty is in lieu of all other conditions and warranties express or implied as to the Goods, including
any warranty of merchantability or fitness and the remedy specified in this Warranty is in lieu of all other
remedies available to the Purchaser.
No one is authorized to assume any liability on behalf of the Company, or impose any obligations on it in connection
with the sale of any Goods, other than that which is specified above. In no event will the Company be liable for
indirect, special, incidental, consequential, or other damages, whether arising from interrupted equipment operation,
loss of data, replacement of equipment or software, costs or repairs undertaken by the Purchaser, or other causes.
This warranty applies to all sales made by the Company or its dealers and shall be governed by the laws of New York
State without regard to its conflict of laws principles. This Warranty shall be enforceable against the Company only in
the courts located in the State of New York.
The form of this Warranty is effective July 1, 2014.
THE TERMS OF THIS WARRANTY APPLY ONLY TO SALES MADE WHILE THIS WARRANTY IS IN EFFECT.
THIS WARRANTY SHALL BE OF NO EFFECT IF AT THE TIME OF SALE A DIFFERENT WARRANTY IS
POSTED ON THE COMPANY’S WEBSITE,
WWW.VICON-SECURITY.COM
. IN THAT EVENT, THE TERMS OF
THE POSTED WARRANTY SHALL APPLY EXCLUSIVELY.
