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Montpelier Medium Insert
30004403
LIMITED LIFETIME Warranty
For Vermont Castings Montpelier, Non-Catalytic Medium Insert
Limited Lifetime Warranty
MHSC warrants that all refractory brick and mate-
rial used in this product will be warranted against
deterioration not resulting from physical damage or
overloading of the woodstove for the lifetime of this
product. This coverage includes the components of
the EverBurn System: “shoe, fountain, and fireback.
Coverage is provided only to the original purchaser.
Limited 3 Year Warranty
All cast iron parts are warranted for a period of three
years against breakage, cracking or burn-through.
Limited 1 Year Warranty
The following part of the woodburning stove are war-
ranted to be free of defects in material and workmanship
for a period of one year from the date you receive it: The
handles, glass door panels, door gasketing and porcelain
finish. Any of these items found to be defective will be
repaired or replaced at no charge, upon the return of the
part with postage prepaid to a Vermont Castings Autho-
rized Dealer.
Any parts repaired or replaced during the limited warranty
period will be warranted under the terms of the limited
warranty for a period not to exceed the remaining term of
the original limited warranty or six (6) months, whichever
is longer.
Exclusions & Limitations
1. This warranty is non-transferable.
2. This warranty does not cover misuse of the stove.
Misuse includes overfiring, which will result if the stove
is used in such a manner as to cause one or more
of the plates to glow red. Overfiring can be identified
later by warped plates and areas where the paint pig-
ments has burned off. Overfiring in enamel stoves is
identified by bubbling, cracking, chipping and discolor-
ation of the porcelain enamel finish. MHSC offers no
warranty on chipping of enamel surfaces. Inspect your
woodburning stove prior to accepting it for any dam-
age to the enamel.
3. This warranty does not cover misuse of the stove as
described in the Owners Guide, nor does it cover a
stove which has been modified unless authorized by
a MHSC representative in writing. This warranty does
not cover damage to the stove caused by burning salt
saturated wood, chemically treated wood, or any fuel
not recommended in the Owners Guide.
4. This warranty does not cover a stove repaired by
someone other than a Vermont Castings Authorized
Dealer.
5. Damage to the unit while in transit is not covered
by this warranty but is subject to a claim against the
common carrier. Contact Vermont Castings Autho-
rized Dealer from whom you purchased your stove or
MHSC if the purchase was direct. (Do not operate
the stove as this may negate the ability to process the
claim with the carrier).
6. Claims are not valid where the installation does not
conform to local building and fire codes or, in their ab-
sence, to the recommendations in our Owners Guide.
7. The salt air environment of coastal areas, or a high-
humidity environment, can be corrosive to the porce-
lain enamel finish. These conditions can cause rusting
of the cast iron beneath the porcelain enamel finish,
which will cause the porcelain enamel finish to flake
off. This warranty does not cover damage caused by
a salt air or high-humidity environment.
8. MHSC shall have no obligation to enhance or update
any unit once manufactured.
IN NO EVENT SHALL MHSC BE LIABLE FOR INCIDENTAL
AND CONSEQUENTIAL DAMAGES. ALL IMPLIED WAR-
RANTIES, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS, ARE LIMITED TO THE
DURATION OF THIS WRITTEN WARRANTY. THIS WAR-
RANTY SUPERCEDES ALL OTHER ORAL OR WRITTEN
WARRANTIES.
Some states do not allow the exclusion or limitations of
incidental and consequential damages or limitations on
how long an implied warranty lasts, so the above limi-
tations may not apply to you. This warranty gives you
specific rights and you may have other rights, which vary
from state to state.
How to Obtain Service
If a defect is noted within the warranty period, the cus-
tomer should contact a Vermont Castings Authorized
Dealer or MHSC if the purchase was direct with the fol-
lowing information:
1. Name, address, and telephone number of the pur-
chaser
2. Date of Purchase.
3. Serial number from the label on the back
4. Nature of the defect or damage.
5. Any relevant information or circumstances, e.g., instal-
lation, mode of operation when defect was noted.
A warranty claim will then start in process. MHSC re-
serves the right to withhold final approval of a warranty
claim pending a visual inspection of the defect by autho-
rized representatives.