20306757
33
CSDV Series Direct Vent Gas Stove
TROUBLESHOOTING
NOTE: All troubleshooting items are listed in order
of operation.
W
ARNING
Turn appliance OFF and allow to cool before
servicing. Only a qualified service person
should service and repair the heater.
PROBLEM
POSSIBLE CAUSE
REMEDY
Spark ignitor will not light the pilot after
repeated pressing of spark ignitor.
1. Battery needs replacing
2. Defective ignitor
3. Misaligned spark electrode
1. Replace battery
2. Check connections to ignitor.
Replace ignitor if ignitor connections
are good, but there is no spark.
3. Check for spark arcing from
the electrode to pilot. Adjust by
loosening screws on pilot base.
Adjust and retighten.
Pilot will not stay lit.
1. Defective thermocouple. Loose
thermocouple.
2. Air in gas line
3. No gas
1. Check for proper connection of
thermocouple to rear of valve.
2. Bleed line. Contact dealer.
3. Check shutoff valve and gas supply
(LPG tank)
Burner will not light when valve and
burner switch are both on.
1. Defective switch
2. Defective thermopile
3. Thermostat set too low/defective
1. Check switch connections. Jump
wires at switch
2. Check connections to valve.
Contact dealer.
3. Turn up thermostat to start unit.
check thermostat connections.
Glass fogs up
1. Normal condition
1. Allow appliance to warm up. Glass
will clear. Additives in the gas may
dirty glass. Clean glass when cool.
Blue flames
1. Normal during start up
1. Flames will yellow as appliance
heats up.
Sooting
1. Flame impingement
1. Check log position. Open shutters
to increase primary air.
