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AG-7.2.B1-092414 • Restricted - customer use only
4.5
Managing MIP Software Updates
Volicon, a division of Verizon Digital Media Services, Support is responsible for installing CS and
Probe software updates.
Updates to the Active-X viewer, a component of the CS, are automatically pushed to the client when
the user logs in. Installing the ActiveX viewer requires admin privileges on the client.
4.6
Upgrading from Previous Versions of Observer
There are significant differences between previous versions of Observer and MIP. Please contact
Volicon, a division of Verizon Digital Media Services, for additional information about upgrading.