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CALL RESTRICTION OPTIONS
Call Restriction Options provide you with the ability to
select and control the incoming and/or outgoing calling
capabilities of your CustoPAK lines. This feature
allows you to restrict any or all incoming or outgoing
calls on individual lines, e.g. restrict 900 and 976
calls, allow only certain lines the ability to make long
distance calls, and prevent incoming calls to certain
phones, like lobby and lunch rooms. These restrictions
must be programmed by Verizon. Unless otherwise
specified, the default option is unrestricted incoming
and unrestricted outgoing calling capability.
CALL WAITING-ORIGINATING
A CustoPAK line equipped with Call Waiting-
Originating will automatically send a call waiting tone
to any other line within the CustoPAK system that is
busy when dialed, letting the called party know that
someone is trying to reach them. The called person has
the option to answer or ignore the call waiting tone.
Use this feature to ensure the timely and efficient
flow of important information within your company.
CALL WAITING-TERMINATING
Call Waiting-Terminating provides an audible tone
when you are on an existing call to alert you of another
incoming call. You may then place your first call on
hold and answer the second call. This feature reduces
callbacks, maximizes line efficiency and improves
customer service by ensuring prompt responses to
urgent inquiries.
To use this feature:
After hearing a Call Waiting tone:
Tell the person to whom you are speaking that you
are going to put them on hold.
Press the switchhook.
Listen for dial tone.
Begin conversation with second person.
To return to original call:
Hang up.
Your telephone will ring.
When you answer, you will be reconnected to your
original call.
To return to original call:
Hang up after hearing the Call Waiting tone.
Your telephone will ring.
Answer the second call.
1A
5E
DMS 10
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1A
5E
DMS 10
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DMS 10 SI
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1A
5E
DMS 10
0
EWSD (
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IEMENS
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DMS 10 SI
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