10
Briefing the Customer.
All instructions must be handed to the user for safekeeping. Show the customer how to
light and control the fire.
After commissioning the appliance, the customer should be instructed on the safe use of
the appliance and the need for regular servicing. Frequency of service depends on usage,
but
MUST
be carried out at least once annually. Advise that cleaning of the fire may be
achieved when the fire is cold using a damp cloth and mild detergent on most surfaces.
Advise that the fire will emit a "newness" smell for a time after initial commissioning and
that extra ventilation may be needed during this time. Recommend that a guard be used
for the protection of the young, pets, the elderly and the infirm.
Servicing
Isolate the fire from the gas supply. Ensure that the fire is fully cold before attempting
service. A suggested procedure for servicing is detailed below.
1
Lay out the dustsheet and tools.
2
Remove the trim by gently raising it up to release the stud heads from the keyhole slots
3
Remove the glass door assembly and clean carefully.
4
Inspect the burner and the catalysts and clean if necessary with a soft brush.
5
Disconnect the gas supply.
6
Undo the four screws retaining the burner support brackets to the base and rear of the
firebox.
7
Remove the burner unit, strip off the burner pipes and clean thoroughly (see below).
8
Clean the in-line restrictor, pilot assembly and the burner tube. Do not attempt to remove
the pilot injector as this can cause damage.
9
Re-assemble components.
10
Turn on the gas supply and leak test. Check pilot and burner for good ignition.
11
Refit the glass door assembly, ensuring a good seal.
12
Refit the trim.
13
Check the purpose provided ventilation is unobstructed.
14
Light the fire and test setting pressures.
15
Check safe operation of the appliance.
Servicing The Burner
Firstly, remove the main glass panel, as above, and disconnect the gas connection inside
appliance. The gas connections to the gas valve can now be released. Undo the four screws
retaining the burner support brackets to the base and rear of the firebox. The burner may
now be removed.
Remove the pilot and main burner pipes and blow through to dislodge any debris. Now
remove the injector elbow and blow through to make sure it is entirely clear.
Unclip the pilot lint gauze and clean with a soft brush. Clean the exterior of the pilot
assembly with a soft brush and blow through the flame ports on the pilot head. Check the
aeration holes are free from lint or dirt. The pilot assembly can be removed if required by
disconnecting the electrode HT lead, gas pipe and unscrewing the mounting screws and
lifting away.
The pilot assembly is a non-serviceable item and should not be taken apart. Aeration holes
must be absolutely clear internally for proper operation. NEVER MODIFY OR BEND THE
THERMOCOUPLE TO MAKE THE PILOT STAY ALIGHT. Modifications are dangerous and
can have serious unseen effects on safety. If the pilot will not stay lit there is a problem
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