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Problem:
“The supplied user buffer is not valid for the requested opera-
tion. hr=0x80070618”
Solution:
Your computer may have mismatched versions of the Windows
system files. Replace the mismatched files with the files from the Veo Mobile
Connect CD. The correct version of the Windows system files can be found
under D:\Microsoft\WinXXXX where XXXX is the operating system you
are using and D:\ is the letter of your CD-ROM drive. To prevent any prob-
lems, backup the files that will be replaced before overwriting the files. These
files are also available online at
http://www.veoproducts.com
Problem:
Nothing happens after I click the Send button or the program
locks up in the Album.
Solution:
You need to configure your email program to be the default
MAPI client correctly. You can also manually attach your files to your
e-mail. Please refer to the section titled
Send V-Mail or Snapshots
for more
information.
Problem:
“No e-mail agent found on this PC. Do you want to continue with
video mail disabled?” message.
Solution:
You will get this message if the e-mail application you are using does
not support MAPI functions such as America Online, CompuServe, Prodigy,
Yahoo Mail, and other web-based email service. Programs such as Outlook
Express, Netscape Mail, and Eudora support MAPI. However, your mail server
needs to be able to use these programs. Contact your Internet Service Provider
for assistance on configuring your outgoing mail server. AOL does not let you
use third party e-mail programs. If you want to send the V-Mail that you re-
corded, you need to save it first. Then, open your e-mail application and attach
the V-Mail.
