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VEMCO - VR2Tx Manual

15 March

2019

50

8

Troubleshooting

8.1

VUE related troubleshooting

8.1.1

I cannot connect to my VR2Tx receiver

First confirm that your

Bluetooth

connection between VUE and your VR2Tx receiver is functional. If this

Bluetooth

connection is functioning correctly, try replacing the VR2Tx battery in the VR2Tx with a new

battery. More

Bluetooth

tips are available at

http://vemco.com/products/vr2tx-transceiver/?product-tutorials

If you are still unable to communicate with the unit, please contact VEMCO at

[email protected]

as

it may be necessary to receive RMA information and send the unit back to VEMCO for assessment/repair.

8.1.2

These detected ID’s don’t belong to me

We would be very pleased to help connect you with the owners of any unknown IDs. Use our Unknown IDs
form at

http://vemco.com/customer-service/?cs-unknown-ids

to send a list of the unknown ID’s and all

associated .vrl files to the VEMCO support team. VEMCO will first review the data to identify false
detections and provide you with a false detection report, then we’ll contact the tag owners for all the valid
detections and request that they contact you directly.

8.1.3

I see a Battery Usage Indicator reset warning in VUE

The VUE software and the firmware in your receiver have a battery replacement date feature that needs to be
synchronized.

You have connected your receiver to VUE, and see the following dialog box:

You may have done one of the following:

1.

You replaced a battery without connecting the receiver to VUE and resetting the Battery Usage
Indicator (BUI).

2.

You did not connect to VUE after having a “Power OFF” and “Power ON” event.

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Содержание VR2Tx

Страница 1: ...Requires the use of the latest VUE software 15 March 2019 DOC 5397 11 www vemco com...

Страница 2: ...esent a serious health hazard particularly when combined with water Most VEMCO receivers and acoustic releases use this type of battery A battery breach can occur if a VEMCO receiver or acoustic relea...

Страница 3: ...s of internal pressure or breach do NOT attempt to open it Handle it very gently and store it in an isolated location then call VEMCO Customer Support see section 9 2 for contact information Such sign...

Страница 4: ...E software and how to use VUE with a VR2Tx Section 4 Deployment Important points to consider in a deployment plan and the most common attachment method Section 5 Maintenance How to care for the equipm...

Страница 5: ...e 15 3 4 Establish Bluetooth communication 16 3 5 Select Transmitter Options 18 3 6 Select Logging Options 20 3 7 Create Watch Table 22 3 8 Record mode 24 3 8 1 Start a Study 24 3 9 Offload Data 26 3...

Страница 6: ...es receiver orientation matter 49 8 Troubleshooting 50 8 1 VUE related troubleshooting 50 8 1 1 I cannot connect to my VR2Tx receiver 50 8 1 2 These detected ID s don t belong to me 50 8 1 3 I see a B...

Страница 7: ...king receiver It is compatible with all VR100 200 models sold since January 2013 Customers will require a new transponding hydrophone to attach to the VR100 to communicate with either the VR2Tx or the...

Страница 8: ...y 16 MB 1 6 million detections or 32 MB 3 million detections Built in Temperature Sensor Accuracy 0 5 C Resolution 0 1 C Operating temperature 5 C to 40 C Water must not freeze Maximum Depth 500 meter...

Страница 9: ...meter is used with the Cable Tie Grooves to secure the VR2Tx while it is deployed Section 4 1 3 has more attachment details Cable Tie Groove These grooves there are two are used to attach the VR2Tx to...

Страница 10: ...ed For this reason VEMCO recommends the VR2Tx be opened in a controlled environment and not in the field or on the deck of a boat Make sure there is absolutely no water on or near the VR2Tx case Water...

Страница 11: ...eel rod into the hole in the Comm Key Hole on the end cap of the receiver and hold on to the rod it will slide right through the hole and potentially damage something below Make sure the rod is fully...

Страница 12: ...humid environment will enter the case and damage the electronics Slide the end cap and cylinder apart until the battery compartment has cleared the cylinder Be very careful not to damage the threads...

Страница 13: ...edge around the battery cavity and slide the pin across the end of the battery until the ends of the pin are both in the receiver case STEP 3 Downward force see red arrow may be required on battery en...

Страница 14: ...ttery wires are inside the O ring This also holds the battery pin in place STEP 6 Position the receiver so you can see the LED light Connect the two battery connector halves together until a click is...

Страница 15: ...in the VR2Tx One of these packs should remain in the receiver case during storage and deployment We recommend that you replace the desiccant pack with each deployment and with each battery replacemen...

Страница 16: ...he receiver to hold it in place Apply pressure to the rod in the endcap so it turns in a clockwise direction when you are facing the hydrophone Continue moving the rod until the end cap touches the ed...

Страница 17: ...on with the VR2Tx click the red box with the X in the receiver ribbon 2 Activate at least one 69 kHz tag and place it less than 30 cm 12 away from the hydrophone so the side of the tag is facing the s...

Страница 18: ...9 creating a VRL file 7 View the data to verify that the data was stored and retrieved without problems Instructions for viewing data are found in the VUE manual 8 Begin another study see section 3 8...

Страница 19: ...llowing studies to be setup and data to be offloaded The software requires either Windows VISTA Windows 7 8 or 10 NOTE A Bluetooth USB adapter is required for operation with the VR2Tx receivers becaus...

Страница 20: ...hen the red X is not present If this happens follow the suggestions in the Bluetooth Troubleshooting Guide available on our website 3 Connect to the receiver Instructions are found in the receiver s u...

Страница 21: ...dicates the mode state the receiver is in at the time A bright long red flash once a second indicates that the VR2Tx is now ready for wireless communication but is not yet in communication with VUE Th...

Страница 22: ...icon will be displayed in the Bluetooth Devices section of the Home tab with the receiver s serial number for identification It will display all Bluetooth activated receivers LED is flashing bright lo...

Страница 23: ...to the selected directory see VUE user manual The received detections visible in the Detection Monitor are not automatically saved The Detection Monitor section displays detections that are received b...

Страница 24: ...sted different default settings for your receiver s consult your order Spec Sheet Also when you initialize your receiver when starting a new study the settings remain as you have selected them here Th...

Страница 25: ...2Tx STEP 4 Select the power level at which the ID is transmitted A high power setting means the transmission can be heard by receivers at a greater distance You may wish to choose a power setting that...

Страница 26: ...t can be activated to optionally run in parallel with Normal Diagnostics Mode for a period of 14 days In Fast Diagnostics Mode diagnostic data are logged once per minute in the VR2Tx memory This mode...

Страница 27: ...box Click Reset Fast Diagnostics to restart Fast Diagnostics Mode for another 14 days Click Stop Fast Diagnostics to stop Fast Diagnostics Mode To cancel out of the Logging Options window without mak...

Страница 28: ...ag you want added to the table Select the codespace from the drop down list Tag ID and codespace information was shipped with the tag Click the Add Tag button STEP 2 Click the gear shaped icon in the...

Страница 29: ...folder This exported file can be opened and printed so a copy of the Index numbers and associated tags can be taken into the field Index column was added to this sample If there are additional receiv...

Страница 30: ...to enter information in the VR2Tx that will aid you in identifying its deployment location and even a description of the study such as the study s title or other information This information is store...

Страница 31: ...he name in the Station Name line WARNING Incorrectly changing the Advanced Settings can prevent the VR2Tx from hearing your tags Only do so under VEMCO s direction How do I know the VR2Tx is recording...

Страница 32: ...ata will be stored in the selected file type s and location regardless of if the data is directly imported in to the VUE database or not If a database is not open when data are offloaded then the data...

Страница 33: ...white X to disconnect the communication between the VR2Tx and the VUE software A window will appear to confirm that you want to close the VR2Tx View window When the communication is disconnected the V...

Страница 34: ...iver spacing is generally determined based on range testing and historical acoustic data Our position is that you should try to space receivers such that you achieve good detection probability in most...

Страница 35: ...so the strands of the rope separate from each other and an opening in the rope is seen This is referred to as opening the warp in the rope STEP 2 Latch and tighten the cable tie so the head of the ca...

Страница 36: ...ottom half of the groove used in Step 7 Latch the cable tie so the head of the cable tie is over the rope STEP 8 Open the warp in the rope next to the groove closest to the hydrophone and slide anothe...

Страница 37: ...ery 5 1 1 Disconnecting and Removing Battery STEP 2 Open the case as explained in section 2 1 and set the Outer Cylinder aside STEP 1 Press the release lever on the battery connector and pull the conn...

Страница 38: ...to VUE software see steps at sections 3 3 Activate Wireless feature and 3 4 Establish Bluetooth communication Once VUE has connected to the VR2Tx receiver it will determine if a BUI reset is required...

Страница 39: ...removing the O rings Always wear protective gloves when handling O ring grease Each time an O ring is disturbed for any reason it must be checked before the unit is sealed again Improper care of the O...

Страница 40: ...n O ring surface is any surface the O ring touches The VR2Tx has three the two grooves between the threads and the LED on the end cap and the first flat section inside the Outer Cylinder 2 cm O Ring S...

Страница 41: ...to evenly spread O ring grease we suggest Molykote 55 over the entire surface of the O ring until the O ring is slippery but doesn t have clumps of grease on it Too much grease can cause an O ring to...

Страница 42: ...ere the case will not be damaged Also be sure the temperature of the receiver during storage does not exceed the operating temperature specified in section 9 3 It is strongly suggested that the VR2Tx...

Страница 43: ...to fill VR2Tx memory based on variable detection time Valid detection every Time to fill 16 MB memory 20 Sec 12 months 30 Sec 18 months 40 Sec 24 months 50 Sec 30 months 60 Sec 36 months Exceeds batt...

Страница 44: ...her red or green Generally the red flashes are related to received pings and the green flashes are related to transmitted pings Just after a VR2Tx is powered it performs a self test and flashes both t...

Страница 45: ...ristics These batteries provide a consistent voltage for most of the life of the battery as demonstrated with the blue line in the graph below This characteristic allows the receiver to operate at the...

Страница 46: ...which conserves battery life will only occur if Automatically close inactive receiver connections is enabled in the Devices section tab of the Options window in VUE see VUE manual for details If the s...

Страница 47: ...rnal Dimensions The dimensions of the VR2Tx case can be useful when designing a mooring plan or mooring equipment The dimensions in inches of the case are shown in the drawing below 0 391 diameter att...

Страница 48: ...g the following questions 1 Does the VR2Tx s battery have enough power to perform an update If there is any doubt then replace the battery before proceeding The VR2Tx could be damaged if power fails d...

Страница 49: ...are version number listed in the Receiver tab is correct STEP 5 Verify that the Bluetooth activation key is still in the receiver or place it in the receiver if it had been removed This is important a...

Страница 50: ...than one receiver connected to VUE then make sure you have the tab of the desired receiver selected 4 Verify that the PC clock is correct The receiver will be set to UTC time based on the current time...

Страница 51: ...begin the study 9 Verify that the Status light on the VR2Tx is flashing two quick flashes every five seconds 10 Verify that the map listed in the receiver information is the new map you selected 11 Cl...

Страница 52: ...ation where the VR2Tx will be deployed and set the receiver clock based on your computer clock The receiver clock is always updated based on your PC clock during the initialization process This inform...

Страница 53: ...the time of initialization and data offload In VUE your data is also stored in UTC format in the database You can choose to display your detections in UTC your local time or in a different time zone I...

Страница 54: ...ert in future Selecting this option means that this window will not appear the next time the task is performed The pop up windows can be returned by altering the local options or selecting Restore All...

Страница 55: ...300 400 m and a V16 VR2Tx test could yield ranges of 800 1200 m There are some exceptions where high power and a reflective and low noise environment may cause detection breakdowns Please try our rang...

Страница 56: ...ed to help connect you with the owners of any unknown IDs Use our Unknown IDs form at http vemco com customer service cs unknown ids to send a list of the unknown ID s and all associated vrl files to...

Страница 57: ...are are now synchronized with a new date for battery replacement If you did NOT replace the battery If you had not connected to VUE after having a Power OFF and Power ON event and your current battery...

Страница 58: ...weight and a sloshing sound when the case is moved The VR2Tx case will also be very difficult to open if at all possible If you are suspicious there is compressed air in the receiver case then check...

Страница 59: ...x with a damp cloth and mild detergent Do not use solvents Do not use a scraper or abrasive cleaner on the LED window or the seal surfaces 9 2 Contact Information VEMCO 20 Angus Morton Drive Bedford N...

Страница 60: ...psi Ingress Protection IPX8 to rated depth Bluetooth wireless certifications VR2Tx version Hardware ID 6 Hardware ID 6 Bluetooth ID B012394 D028756 FCC ID ED9LMX9838 A8TBM78ABCDEFGH Industry Canada ID...

Страница 61: ...nt hereto shall at all times remain with the BUYER except that title to a returned accessory equipment part or Product shall pass to VEMCO concurrently with shipment to BUYER of any item furnished by...

Страница 62: ...e upgraded depending on the design of the product The VR2Tx firmware can be upgraded if there is a design change MSDS SDS Material Safety Data Sheet Safety Data Sheet are summary documents that provid...

Страница 63: ...Mooring line attachment 28 Firmware Update 41 Initialization What is it 45 Map Update 43 Memory Flash 36 Time to fill 36 Time to offload 36 Options window 46 O rings Cleaning surfaces 33 Installing 3...

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