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S
hould these measures not be successful
,
please call in urgent cases
the
VEGA
service hotline under the phone no
.
+
49 1805 858550
.
T
he hotline is also available outside the normal working hours on
seven days a week around the clock
.
S
ince we o
ff
er this service worldwide
,
the support is in the
E
nglish
language
.
T
he service itself is free of charge
,
the only costs involved
are the normal call charges
.
9
.
4
E
xchanging the electronics module
I
f the electronics module is defective
,
it can be replaced by the user
.
I
n
E
x applications only one instrument and one electronics module with
respective
E
x approval may be used
.
I
f there is no electronics module available on site
,
the electronics
module can be ordered through the agency serving you
.
T
he
electronics modules are adapted to the respective sensor and di
ff
er in
signal output or voltage supply
.
T
he new electronics module must be loaded with the default settings
of the sensor
.
T
hese are the options
:
l
I
n the factory
l
O
r on site by the user
I
n both cases
,
the serial number of the sensor is needed
.
T
he serial
numbers are stated on the type label of the instrument
,
on the inside of
the housing as well as on the delivery note
.
W
hen loading on site
,
fi
rst of all the order data must be downloaded
from the
I
nternet
(
see operating instructions manual
"
E
lectronics
module
"
).
9
.
5
S
oftware update
T
he following components are required to update the sensor software
:
l
S
ensor
l
V
oltage supply
l
I
nterface adapter
VEGACONNECT
4
l
PC
with
PACT
ware
l
C
urrent sensor software as
fi
le
C
aution
:
K
eep in mind that a software update can lead to expiry of the
approvals
.
Y
ou can
fi
nd detailed information on our homepage www
.
vega
.
com
.
l
G
o under
"
www
.
vega
.
com
/
downloads
"
to
"
S
oftware
"
l
S
elect under
"
plics sensors and instruments
"
,
"
F
irmware updates
"
your instrument series and software version
24
hour service hotline
L
oad sensor software to
PC
42
POINTRAC
31
•
F
oundation
F
ieldbus
9
D
iagnosis and service
41779
-
EN
-
120329