VCON HD5000 Series, Инструкция по установке и настройке

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Chapter 6 Troubleshooting
VCON HD5000 Installation & Setup Guide 59
Camera
Problems
Solution
The camera
does not
respond to
movement
requests. 1. Open the Settings > Hardware > Camera dialog box and
make sure that the correct camera model and port are
defined.
2. Make sure that you are directing the keyboard directly at
the receiver unit with no obstructions between them.
3. Verify that the Camera unit is connected correctly to the
video card.
4. Open the Settings > Hardware > Video dialog box and
make sure that the correct video device and type are
defined.
5. Verify that the camera control cable is connected
between the VISCA IN connector on the camera and the
COM1 serial port on the rear panel of the computer.
6. If your camera is Sony EVI-D100, check the settings of
the DIP switches on the bottom of the camera. IR OUT
must be set to OFF and MODE must be set to ON.
The Far End
(remote)
camera does
not respond. 1. Verify that a controllable PTZ camera is connected to the
remote user’s computer.
2. Verify that the remote user allows you to establish
control the remote camera.
3. Open the Settings > Hardware > Camera dialog box and
make sure that Allow Far End Camera Control
(FECC) is selected.