What to do if it goes wrong
Getting in touch
• Check the ‘This pack contains’ panel on the box to make sure the part is
definitely included in your unit.
• The plug may not be fully pushed into the electrical socket.
• Check the fuse in the plug if this needs replacing, always replace with a
British 13amp fuse.
• The float in the dirty water tank may have been activated. Empty the dirty
water tank wait for the float to settle before re-starting your carpet washer.
• The accessory hose connector cover has not been correctly closed.
Correctly close cover.
• Check the SpinScrub brushes and brushbar for blockages and clear.
• The dirty water tank may not be fitted correctly. Re-fit making sure
the lid is pushed down securely. Go to ‘taking care of your machine’.
• Check the nozzle for blockages and clear Go to ‘Taking care
of your machine’.
• Check the nozzle is correctly fitted Go to ‘Taking care of your machine’.
• Make sure the clean water tank is fitted securely. Go to ‘using your machine’.
• Wash/Rinse dial has been set to Rinse, set dial to wash to dispense solution.
• The clean water tank valve may be stuck, hold the clean water tank over the
sink and press the valve underneath to release.
• The brushes will only spin when the carpet washer is reclined.
• Check the SpinScrub brushes and brushbar for blockages and clear.
• Check for damage to the brushbar and the spindle on the back of the
SpinScrub brush cover.
Solution
Problem
CAUTION:
To reduce the risk of personal injury, unplug the carpet washer before performing maintenance/
troubleshooting checks.
Is there an
accessory missing?
Why won’t my carpet
washer turn on?
Why won’t the
solution/clean
water dispense?
Why won’t my carpet
washer pick up?
Why won’t the
brushes spin?
* Calls are charged at the UK local rate. Please make a note of the serial number and model number of the carpet washer before calling.
