Variquest Perfecta 3600STP, Руководство пользователя

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VariQuest
®
Perfecta™ 3600STP
User’s Guide 6-49
Troubleshooting Scan and Copy Issues
Vertical black band 30cm wide.
The scanner contains various scanner scan bars, each of which
covers an area 30 cm (12 in) wide. If one of the modules fails and
the scanner hardware check does not detect the failure, the
scanned image or copy may have a black vertical band
corresponding to the area covered by a single scan bar (see
example on the right). Note the black arrow indicating the
scanning direction.
1. Restart the scanner by turning it off and on again. If you find
an error message displays, contact your VariQuest dealer and
report the error message. If no error message displays, repeat
the scan.
2. If the problem persists, recalibrate the scanner as indicated in
“Calibrate the Scanner” on page 5-18
. If this operation fails,
contact your VariQuest dealer with the error code displayed on
the front panel. If no error code displays, repeat the scan.
3. If the problem persists, contact your VariQuest dealer and
report a “vertical black band 30 cm wide.”
The scanner damages some
originals.
This scanner may cause vertical scratches on inkjet originals on
thick glossy paper. Very thin tracing paper or old originals may also
be damaged. This is because CIS technology requires the original
to be held down with high pressure to obtain accurate results and
avoid blurring and defocus problems.
If the original you intend to scan is valuable, and if it belongs to
one of the types described above (inkjet-printed, thick, glossy
original or old/thin/tracing paper original), HP recommends using a
CCD scanner.
Copy and Scan Quality Issues
(Continued)
Problem Suggested Action
Original Scan affected by a failing scanbar