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DuoPrint Series

Error correction

10.15 Operating

Manual

Error message

Cause

Remedy

123 Print

asynchronous

The label photocell do not work
in the order as it is expected
according to print data.

Check label size and gap size.

The settings of the photocell
are not correct.

Check label photocell settings.

Settings of label size and gap
size are not correct.

Check correct loading of label
material.

No label found at the rear
printhead.

Insert new label roll.

Soiled label photocell.

Clean the label photocell.

Labels not inserted correctly.

Check if labels are inserted
correctly.

124

Speed too slow

Print speed is too slow.

Increase the speed of
customers' machine.

Содержание DUOPRINT

Страница 1: ...DUOPRINT Operating Manual...

Страница 2: ...n manual and device can occur Please check www carl valentin de for the latest update Trademarks All named brands or trademarks are registered brands or registered trademarks of their respective owner...

Страница 3: ...29 5 1 Setting up the Label Printer 29 5 2 Connecting the Label Printer 30 5 3 Connector Pin Assignment Printer Rear 30 5 4 Start Up 31 6 Loading Media 33 6 1 Loading Label Roll 33 6 2 Loading Label...

Страница 4: ...the Printer Roller 70 9 3 Cleaning the Printhead 71 9 4 Cleaning the Label Photocell 72 9 5 Replacing the Printhead 73 9 6 Adjusting the Printhead 75 10 Error correction 77 11 Additional Information...

Страница 5: ...ke a working sequence easier or draw attention to important working processes Gives you tips on protecting the environment Handling instruction Optional accessories special fittings Time Information i...

Страница 6: ...rinthead is raised and the transfer ribbon consumption is reduced to a minimum With 8 vector fonts 6 bitmap fonts and 6 proportional fonts the label printer has a large selection at different font typ...

Страница 7: ...imilar personal items do not contact the exposed rotating parts The print unit can get hot during printing Do not touch the printhead during operation Cool down the print unit before changing material...

Страница 8: ...Loading Media and chapter 9 Maintenance and Cleaning These indications are also valid for someone else s equipment supplied by us Only use original spare and exchange parts Please contact the manufac...

Страница 9: ...6 10 of nominal value Allowable tolerance of power line frequency 2 2 of nominal value Allowable distortion factor of power line voltage 5 In case your net is infected e g by using thyristor controlle...

Страница 10: ...both sides to the corner shell It is not allowed to guide lines parallel to power lines If a parallel guiding cannot be avoided a distance of at least 0 5 m has to be observed Temperature of lines bet...

Страница 11: ...ning and test printing Herewith you avoid faulty results reports and evaluation Only specially trained staff is allowed to operate the printers Control the correct handling of our products and repeat...

Страница 12: ......

Страница 13: ...i e by the rear printhead The procedure depends on the transfer of the label Creation and printing by using Labelstar PLUS In Labelstar PLUS it is not possible to highlight the objects to be printed...

Страница 14: ...e Printer internal variables NOTE It is not possible to use internal counters and date variables on the rear printhead as they are updated only at print start 3 2 Printhead 2 Offset For optimising the...

Страница 15: ...ng the label material is not possible for reasons of a safe material feeding process In order to prevent material losses during the ongoing print job it is possible to activate the Label Save Mode Mor...

Страница 16: ...data connections or closely printed labels as it can come to a loss of material within a print order In the dispensing modes is this mode activated automatically 3 7 Colour Processing In two colour pr...

Страница 17: ...printing as the printed labels are forwarded to the tear off edge The loss of material can be reduced see chapter 3 6 page 15 The transfer ribbon at the front printhead can be removed The restriction...

Страница 18: ......

Страница 19: ...utside or inside Max Roll Diameter 90 mm 90 mm Core Diameter 25 4 mm 1 25 4 mm 1 Max Length 450 m 450 m Max Width 110 mm 163 mm Dimensions mm Width x Height x Depth 275 x 380 x 475 335 x 380 x 475 Wei...

Страница 20: ...TrueType fonts Size in width and height 1 99 mm Variable zoom Orientation 0 90 180 270 Font attributes Depending on character font bold Italic Inverse Vertical Font width Variable Bar Codes 1D bar cod...

Страница 21: ...ion and shift variable CF data Thermal transfer version USB host for connection of an external USB keyboard and an USB memory stick Ethernet interface Label photocell transmission and reflexion from b...

Страница 22: ...ed The ports are provided by means of a D Sub bushing 26pin HD at the rear panel of the printer system and are galvanically isolated from protective earth PE by means of an optocoupler semi conductor...

Страница 23: ...ly connected with the terminal of the control voltage and the control inputs are switched to active By means of the option 2nd LED COM VDC for Inputs can optionally be connected with the terminal of t...

Страница 24: ...nector Manufacturer W P Products Reference number 110 26 2 1 20 Output Voltages connected with GND PE 24 V 1 A Fuse Polyswitch 30 V 1 A 5 V 1 A Fuse Polyswitch 30 V 1 A Port 1 15 Input Tension 5 VDC 2...

Страница 25: ...DuoPrint Series Technical Data 10 15 Operating Manual 25 Device connection to a machine with S7 300 SPS Figure 4 Device connection to a operating panel Figure 5 Example 1 Example 2...

Страница 26: ...s internal voltages 5 VDC EXT or 24 VDC EXT is used an external fuse e g 0 5 AF should be additionally installed to protect the printer electronics In the event of an inductive load an antiparallel co...

Страница 27: ...by the Search for new hardware by means of the hardware wizard Windows 2000 XP Vista 7 Printers can be recognized during the starting procedure of Windows or by the Search for new hardware by means o...

Страница 28: ......

Страница 29: ...optional Documentation Printer driver on CD ROM NOTICE Retain original packaging for subsequent transport 5 1 Setting up the Label Printer CAUTION The label printer and the print media can be damaged...

Страница 30: ...let NOTICE Insufficient or missing grounding can cause faults during operation Ensure that all computers and connection cables connected to the label printer are grounded Connect label printer to comp...

Страница 31: ...ding Media page 33 Go to menu Label layout select menu item Measure label and start measuring see chapter 7 4 Label layout page 42 Press key to finish measuring NOTICE To enable correct measuring at l...

Страница 32: ......

Страница 33: ...the label material below the return pulley D and the printheads A Pay attention that the label runs through the photocells F 7 In order to move the printheads A down turn the red pressure levers B in...

Страница 34: ...ing on the unwinding device G 4 Re install the outer label holding device 5 Pass the label material over the dancer roll F and under the deflections shafts E D and the printheads A Ensure that the mat...

Страница 35: ...ed and this could lead to early wear and tear Figure 10 NOTICE Before a new transfer ribbon roll is loaded the printhead must be cleaned using printhead and roller cleaner 97 20 002 For more informati...

Страница 36: ...g rolls C Pay attention to the rotation direction of transfer ribbon rewinder anticlockwise 6 In order to move the printheads A down turn the red pressure levers B in clockwise direction until they lo...

Страница 37: ...t should be printed Change to the menu of the Compact Flash card In main menu feed of one label In function menu skip to the next menu item Confirm settings and modifications Stop and continue current...

Страница 38: ...h Gap length Column printing Measure label Label type Material selection Photocell Scan position Label error length Synchronisation Flip label Rotate label Alignment Label Layout Codepage External par...

Страница 39: ...signal I O profile Photocell level Ribbon save mode Material Savings Label save mode Auto feed delay IP address Netmask Standard Gateway Speed Duplex DHCP Printer name Network MAC address Net password...

Страница 40: ...e time Time shifting Date Time Label parameters Photocell settings Photocell sensors Paper counter Heater resistance Printhead temperature Motor ramp Input Service Functions Output Printhead 2 Offset...

Страница 41: ...y Strong sensibility The printer reacts immediately to the end of the transfer ribbon Weak sensibility The printer reacts at approx 1 3 more slowly to the end of the transfer ribbon Press key to arriv...

Страница 42: ...automatically after termination of measuring The determined values are displayed and saved Press key to arrive the next menu item Generally adhesive labels are set Press key to select continuous labe...

Страница 43: ...It is recommended to use labels with the same width as the printhead Otherwise this can cause problems in positioning Press key to arrive the next menu item According to standard the label is printed...

Страница 44: ...nsferred to the printer All other parameter settings are to be made directly at the printer On Sending parameters such as print speed and contrast via our label creation software to the printer Parame...

Страница 45: ...he offset the following label is pre printed if possible and therefore the backfeed of label is no necessary and time can be saved Press key to arrive the next menu item If the print is stopped at the...

Страница 46: ...abels which was entered at the print start is printed The set dispenser offset is not taken into consideration I O static continuous For description of this operating mode see I O static Continuous me...

Страница 47: ...n of port functions 2 sign show the current setting for each port The first sign specifies the following I Port operates as Input O Port operates as Output N Port has no function not defined These set...

Страница 48: ...ce be increased Off The start signal for the next label can only be released if the current label is printed to the end and the print module is again in waiting state output ready set If the start sig...

Страница 49: ...oad Bit 1 Input 5 Number of the file to load 2 Input 6 Number of the file to load 3 Input 7 Number of the file to load 4 Input 8 Number of the file to load 5 Input 9 Error Output 10 Print order active...

Страница 50: ...ent of gaps within the label and or the distance between two labels and the printhead folds in i e is moved upwards Thus the transfer ribbon consumption is reduced As can be clearly seen in the exampl...

Страница 51: ...The printing process is stopped at a suitable position and the printer waits for further data As soon as this data is transferred to the printer the printing process continues At the end of a print jo...

Страница 52: ...lay shows the main menu Press key to access the function menu Press key as long as you arrive the Network menu Press key to select the menu For more information please see the separate manual 7 9 Remo...

Страница 53: ...that the settings correspond to those of the printer D Data bits Setting of data bits Value range 7 or 8 Bits S Stop bits Indication of stop bits between bytes Value range 1 or 2 stop bits Press key t...

Страница 54: ...This entry refers to the previously selected format Example summertime is automatically adjusted at last Sunday in March 03 Press key to arrive the next menu item By means of this function you can de...

Страница 55: ...hotocell can be set manually Make sure that a large hub as possible above the label 3 V above the gap 1 V is set Press key to arrive the next menu item Indication of photocell level of the rear printh...

Страница 56: ...e indicated Ohm value must be set after an exchange of printhead The heater resistance value can be set for both printheads Press key to arrive the next menu item Indication of printhead temperature T...

Страница 57: ...Indication of input signal level 0 Low 1 High Port Function 1 Print start 2 Cut 3 Counter Reset 4 External synchronisation of label position 5 No function 6 No function 7 No function 8 No function Pre...

Страница 58: ...printhead the print cannot be continued at the same position on the label the difference can be corrected across the printing direction NOTICE The value for zero point adjustment is set ex works After...

Страница 59: ...m it is recommend to copy the most important data by means of a commercial Card Reader 8 2 Display Structure Load layout A STANDARD File_name1 prn File_name2 prn File_name3 prn File_name4 prn 1 Curren...

Страница 60: ...previous menu Function Load layout Change to the File Explorer File Explorer Change to the context menu Select a file directory if a multiple selection is possible Main menu Access to the memory menu...

Страница 61: ...of CF card is effected at PC and thus the STANDARD directory was not created automatically The user directory is the root directory in which the user saves usually the most frequently used files layo...

Страница 62: ...d as user directory 8 5 Load Layout Loads a layout within a defined user directory The function allows quick access to the desired layout as only layout files are displayed and directories hidden Pres...

Страница 63: ...press key to access to the File Explorer Following functions are available Change drive and or directory Load file Save layout and or configuration Delete file s Format CF card Copy file s Selection...

Страница 64: ...ey to load the selected file If the selected file is a layout then the number of copies to print can be entered immediately Saves the currently loaded layout under the selected name Press key to acces...

Страница 65: ...ned Deletes one or more files and or directories irrevocably With the deletion of a directory both the contained files and the subdirectories are deleted Press key to access to the memory menu Press k...

Страница 66: ...ory card NOTICE USB sticks cannot be formatted at the printer Press key to access to the memory menu Press key to call the File Explorer Select the drive which is to format with the navigation keys Pr...

Страница 67: ...ress key to call the File Explorer Press keys and to select the file Press key to mark the files which are to be copied The marked entries are listed with Repeat this procedure until all desired files...

Страница 68: ...prn is selected loaded In the first step the printer executes the firmware update After the necessary restart automatically the file data prn is loaded In this way the remaining components were update...

Страница 69: ...el transport are adversely affected Cleaning printhead see section 9 3 page 71 Each time the transfer ribbon is changed or when the printout is adversely affected Cleaning label photocell see section...

Страница 70: ...purpose cleaner 9 2 Cleaning the Printer Roller A soiled print roll can lead to reduced print quality and can affect transport of material Figure 11 1 Open printer cover 2 Turn red lever D counter clo...

Страница 71: ...ental effects such as dust etc CAUTION Printhead can be damaged Do not use sharp or hard objects to clean the printhead Do not touch protective glass layer of the printhead Figure 12 1 Open printer co...

Страница 72: ...bel detection Figure 13 1 Open printer cover 2 Turn red lever anticlockwise to lift up the printhead 3 Remove labels and transfer ribbon from the label printer 4 Blow out the photocell A with pressure...

Страница 73: ...d with hard objects or your hands Figure 14 1 Open the printer cover 2 Remove labels and transfer ribbon from the label printer 3 When printhead is closed loosen the fixing screws G 4 Remove the label...

Страница 74: ...Lightly keep printhead mounting bracket on the printer roller with one finger and check for correct positioning of the printhead 4 Screw in fixing screws G and tighten it 5 Install again the label gu...

Страница 75: ...prox rotations 2 Adjust the parallelism with the adjusting screws E or I Figure 15 Clockwise printhead moves backwards Counter clockwise printhead moves forwards 3 Adjust the parallelism as long as th...

Страница 76: ...mise the life cycle of printhead 1 Turn pressure screws A Figure 15 to change the pressure of printhead 2 Turning the pressure screws A Figure 15 as far as they will go in clockwise direction results...

Страница 77: ...font 7 Vector font Selected font is not available Check font 8 Measuring label While measuring no label was found Set label length is too large Check label length and if labels are inserted correctly...

Страница 78: ...ntered res received check digit is wrong Calculate check digit anew Check code data 21 Invalid SC number Selected SC factor is invalid for EAN res UPC Check SC factor 22 Invalid number of digits Enter...

Страница 79: ...printhead and start print order anew 36 BCD invalid format BCD error Invalid format for the calculation of Euro variable Check entered format 37 BCD overflow BCD error Invalid format for the calculati...

Страница 80: ...ger required files 54 File directory exists The selected file directory already exists Check name select a different name 55 File too large During copying procedure not enough memory space onto target...

Страница 81: ...e printhead 71 Invalid page As page number either 0 or a number 9 is selected Select a number between 1 and 9 72 Page selection A page which is not available is selected Check the defined pages 73 Pag...

Страница 82: ...use an offset 88 RFID verify Error while checking programmed data Faulty RFID label Check RFID definitions 89 RFID timeout Error at programming the RFID label Label positioning Faulty label 90 RFID d...

Страница 83: ...wn is missing option APL 100 Check input signals compressed air supply 102 Vacuum plate empty Sensor does not recognise a label at vacuum plate option APL 100 Check input signals compressed air supply...

Страница 84: ...raverse 116 Print position The print position is not correct Check TOP and RIGHT final position switch for correct function and position Check pneumatics for function 117 XML parameter The parameters...

Страница 85: ...he settings of the photocell are not correct Check label photocell settings Settings of label size and gap size are not correct Check correct loading of label material No label found at the rear print...

Страница 86: ......

Страница 87: ...h the largest x coordinate i e it has the largest distance to the printhead Press key to access the function menu Press key as long as you arrive the menu Label layout Press key to confirm the selecti...

Страница 88: ...ocks the entry of mask and the function menu By this means the user indeed can print labels but the set up of label printer and the masks of the label cannot be changed To receive a most flexible pass...

Страница 89: ...digit number possible values 0000 9999 has to be entered Now the modifications can be made The user can define the password in the first line four digit number Press key to continue Press keys and to...

Страница 90: ...e top res the receiver at the bottom i e the infra red light is sent from the top The label detection is same as for the transmission photocell normal from the top However it is printed differently as...

Страница 91: ...ised used and disposed by the manufacturer Valentin products accordingly labelled can therefore in future be returned to Carl Valentin GmbH Thereupon old equipment is professionally disposed Thereby C...

Страница 92: ......

Страница 93: ...or pin assignment printer rear 30 Control inputs and outputs 23 E Environmentally friendly disposal 91 Error messages Error corrections 77 78 79 80 81 82 83 84 85 F Function menu Date Time 54 Device s...

Страница 94: ...hotocells 90 Plug Play 27 Printhead adjusting Parallelism 75 Pressure 76 Pressure balance 75 S Safety Instructions 7 Setting up printer 29 Start up 31 T Two colour printing Colour processing 16 17 Cor...

Страница 95: ......

Страница 96: ...Carl Valentin GmbH Neckarstra e 78 86 u 94 D 78056 Villingen Schwenningen Phone 49 0 7720 9712 0 Fax 49 0 7720 9712 9901 info carl valentin de www carl valentin de...

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