7
TROUBLESHOOTING CHART
SYMPTOM
PROBABLE CAUSE AND SOLUTION
Cannot Access Paging
A) Check V-2006A switch settings. Verify that the phone system connections
and programming are consistent with V-2006A switch settings (Page Port, C.O.
Port).
B) Remove V-2006A Tip and Ring connections from telephone system.
Set switches 1 & 2 for Loop Start (down).
Set switch 6 for C. O. Port Access (up).
Cannot Access Zone
A) Monitor access port from phone system (telephone test set in monitor
position). Verify port is passing DTMF.
B) Monitor paging zone output on V-2006A block with telephone test set. Verify
audio present when paging.
No Speaker Output
A) Check AC power source and AC line fuse on V-2006A (disconnect power
before removing fuse).
B) Connect tone generator (cable tracer) to zone output audio pair on V-2006A
block. Verify tone plays over speakers or horns.
No Background Music
A) Adjust music volume control (adjustment POT R6).
B) Monitor V-2006A background music input with telephone test set. Verify
music is present.
C) Check programming. Verify zone is programmed for background music.
D) Check switch settings. Verify access method from phone system matches
V-2006A switch settings (Page Port, C. O. Port …).
Programmed Feature
Not Working
A) Check V-2006A programming for that option. Re-program zone as necessary.
VALCOM LIMITED WARRANTY
Valcom, Inc. warrants its products to be free from defects in materials and workmanship under conditions of normal
use and service for a period of one year from the date of shipment. The obligation under this warranty shall be limited
to the replacement, repair or refund of any such defective device within the warranty period, provided that:
1. inspection by Valcom, Inc. indicates the validity of the claim;
2. the defect is not the result of damage, misuse or negligence after the original shipment;
3. the product has not been altered in any way or repaired by others and that factory sealed units are unopened
(a service charge plus parts and labor will be applied to units defaced or physically damaged);
4. freight charges for the return of products to Valcom are prepaid;
5. all units 'out of warranty' are subject to a service charge. The service charge will cover minor repairs (major
repairs will be subject to additional charges for parts and labor).
This warranty is in lieu of and excludes all other warranties, expressed or implied, and in no event shall
Valcom, Inc. be liable for any anticipated profits, consequential damages, loss of time or other losses
incurred by the buyer in connection with the purchase, operation or use of the product.
This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged
condition, the carrier should be notified immediately. Claims for such damage should be filed with the carrier involved
in accordance with the F.O.B. point.
Headquarters
Valcom, Inc.
5614 Hollins Road
Roanoke, VA 24019-5056
Phone: (540) 563-2000
FAX: (540) 362-9800
In Canada:
CMX Corporation
35 Van Kirk Drive #11 and 12
Brampton, Ontario L7A 1A5
Phone: (905) 456-1072
FAX: (905) 456-2269
