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Valve Audio Devices (VAD)
DAC-10 / DAC-10 DSD
Warranty Information
Valve Audio Devices Limited warrants this product to be free from defects in materials and
workmanship for a period of seven (7) years from the date of purchase (subject to the terms
set forth below). Valve Audio Devices will repair or replace (at VAD option) this product or any
defective parts in this product within the warranty period. Warranty periods may vary from
country to country. If in doubt, consult your dealer and ensure that you retain proof of
purchase. To obtain warranty service, please contact the VAD authorized dealer from which
you purchased this product. If your dealer is not equipped to perform the repair of your VAD
product, it may be returned by you or your dealer to Valve Audio Devices or an alternative
authorized VAD service
agent. You will need to ship this product in either its original packaging
or packaging affording an equal degree of protection.
To qualify for the full seven year warranty, the customer must return the Warranty Registration
Form (included as the last page of this manual) to Valve Audio Devices Limited within 30 days
of purchase.
Proof of purchase in the form of a bill of sale or receipted invoice, which acts as evidence that
this product is within the warranty period, must be presented to obtain under-warranty
service.
This Warranty is invalid if the factory-applied serial number and/or Warranty sticker has been
altered or removed from this product. This Warranty is invalid if the proof of purchase cannot
be presented. A returned product must be accompanied by a written description of the defect.
Any changes or modifications to the product (apart from replacing the tubes as directed in
the user manual) will invalidate the 7 year warranty
This Warranty does not cover cosmetic damage or damage due to acts of God, accident,
misuse, abuse, negligence, commercial use, or modification of, or to any part of, the product.
This Warranty does not cover damage due to improper operation, maintenance or installation,
or attempted repair by anyone other than Valve Audio Devices or a VAD dealer, or authorized
service agent, which is authorized to carry out Valve Audio Devices warranty work. Any
unauthorized repairs will void this Warranty. This Warranty does not cover products sold AS IS
or WITH ALL FAULTS.
