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9 Trouble-shooting
▸ Wash on a 40 °C wash programme to
clean off heavier deposits.
2
Inserting the cooler filter
The cooler filter does not have to be dry before being inserted in the filter case.
▸ Put the cooler filter
2
into the filter
case
1
. Ensure it is positioned correctly
(see cut-out in diagram).
▸ Insert the filter case
1
.
The filter case can only be pushed completely in if it is in the correct position.
8.10
Cleaning the drum illumination
▸ If necessary, wipe carefully with a soft cloth.
9
Trouble-shooting
9.1
Error messages
You may be able to trouble-shoot the following malfunctions yourself. If not, note down
the error message in full (message, F and E numbers) and call Customer Services.
Display
Possible cause
Solution
illuminates
▪
The drain hose is
blocked, kinked or
defective.
▪
The pumping height
of the drain hose is
too high (>1.2 m).
▪
The appliance is con-
nected to a con-
cealed double drain
trap.
▸ Check part of drain hose that is not
housed in appliance.
▸ Remove the cause of the problem.
▸ Acknowledge the message by touch-
ing the button.
▸ Start a programme.
If the error appears again:
▸ Note down the message in full and
the serial number (SN).
▸ Disconnect the power supply to the
appliance.
▸ Contact Customer Services.
illuminates
▪
The vanes in the
washing drum are
dirty or wet.
▸ Check and clean the drum vanes. A
cleaning stone is particularly suitable
for this.
29
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