19
Display is Flashing “E3”
Possible Causes
Possible Remedies: (Unplug stove first when possible)
1.
The hopper is out of pellets
Refill the hopper.
2.
The air dampener is too far open for a low
feed setting
If on the low setting, you may need to close the
dampener all the way.
3.
The burnpot holes are blocked.
Remove the burnpot and thoroughly clean it.
4.
The air inlet, the interior chambers, or exhaust
system has a partial blockage.
Follow all cleaning procedures in the maintenance
section of the owner's manual
5.
The hopper safety switch has failed or hopper
is open.
When operating the unit, be sure the hopper lid is
closed so that the hopper safety switch will activate.
Check the wires leading from the hopper safety switch
to the control panel and auger motor for secure
connections. Use a continuity tester to test the hopper
safety switch; replace if necessary.
6.
The auger shaft is jammed.
"Start by emptying the hopper. Then remove the auger
motor by removing the auger pin, then remove the two
bolts that hold the auger bracket to the auger tube.
The auger bracket will now be able to be removed
form the auger tube. Remove the two bolts on the side
of the auger tube to remove the lower bearing of the
auger. Pull the auger out of the tube to free the jam.
7.
The auger motor has failed.
Remove the auger motor from the auger shaft and try
to run the unit. If the motor will turn the shaft is jammed
on something. If the motor will not turn, the motor is
bad.
8.
The Proof of Fire (POF) thermodisc has
malfunctioned.
Temporarily bypass the POF thermodisc by
disconnecting the two wires and connecting them
with a short piece of wire. Then plug the stove back
up. If the stove comes on and works, you need to
replace the POF thermodisc. This is for testing only. DO
NOT LEAVE THE THERMODISC BYPASSED. Your blowers
will never shut off and if the fire went out the auger will
continue to feed pellets until the hopper is empty if
you leave the POF thermodisc bypassed.
9.
The control board is not sending power to
the POF thermodisc or other auger system
components.
There should be a 5-volt (approximately) current going
to the POF thermodisc after the stove has been on for
10 minutes.
Trouble Shooting Guide
