NOTE:
If your modem is not listed and/or you do not
see a series of commands and responses, make sure
that your internal modem is physically installed
correctly in your computer. With the power off, press
the modem in firmly so that it is seated properly in its
slot. When the modem is installed correctly, you will
no longer see any part of the gold edge. If your
modem still does not work, you may need to remove it
and reinstall it in another available PCI slot. Shut
down and restart your PC. Check your modem again
using Control Panel as described previously.
If you have Windows 2000
Click Windows Start
Start
Start
Start
Start, Settings
Settings
Settings
Settings
Settings, and then Control Panel
Control Panel
Control Panel
Control Panel
Control Panel.
Double-click the Phone and Modem Options
Phone and Modem Options
Phone and Modem Options
Phone and Modem Options
Phone and Modem Options icon.
Click the Modems
Modems
Modems
Modems
Modems tab. Make sure that the correct
modem is highlighted, U.S. Robotics V.92 Fax Win Int. If
you do not see a description of your modem, see the
Note after this section. If you do see the description,
click the Properties
Properties
Properties
Properties
Properties button. Click the Diagnostics
Diagnostics
Diagnostics
Diagnostics
Diagnostics tab.
Click the Query Modem
Query Modem
Query Modem
Query Modem
Query Modem button. You should see a
series of commands and responses from the modem.
This means that the installation was a success. If you
do not see commands and responses, see the Note
after this section.
NOTE:
If your modem is not listed and/or you do not
see a series of commands and responses, make sure
that your internal modem is physically installed
correctly in your computer. With the power off, press
the modem in firmly so that it is seated properly in its
slot. When the modem is installed correctly, you will
no longer see any part of the gold edge. If your
modem still does not work, you may need to remove it
and reinstall it in another available PCI slot. Shut
down and restart your PC. Check your modem again
using Control Panel as described previously.
Windows 95 Users
Turn on your computer. Insert your Installation CD-
ROM into your drive before Windows opens. When the
Add New Hardware Wizard appears, click Next
Next
Next
Next
Next. If the
Wizard is unable to locate the driver, click Other
Other
Other
Other
Other
Locations
Locations
Locations
Locations
Locations. Click Browse
Browse
Browse
Browse
Browse and select your CD-ROM
drive. Select Drivers
Drivers
Drivers
Drivers
Drivers and click OK
OK
OK
OK
OK. Click OK
OK
OK
OK
OK on the
Select Other Location window. Click Finish
Finish
Finish
Finish
Finish. At this
point you may get an Insert Disk notice. Click OK
OK
OK
OK
OK. The
Copying Files screen will open. Click Browse
Browse
Browse
Browse
Browse and
select your CD-ROM drive. Double-click Drivers
Drivers
Drivers
Drivers
Drivers. Click
OK
OK
OK
OK
OK. The Copying Files screen will appear again. Click
OK
OK
OK
OK
OK to complete the installation. When asked to
restart your computer, click
Yes
.
Step 3
Verify that the modem is
properly installed.
If you have Windows XP
Click Windows Start
Start
Start
Start
Start, and click Control Panel
Control Panel
Control Panel
Control Panel
Control Panel. Click
Network and Internet Connections
Network and Internet Connections
Network and Internet Connections
Network and Internet Connections
Network and Internet Connections, Phone and
Phone and
Phone and
Phone and
Phone and
Modem Options
Modem Options
Modem Options
Modem Options
Modem Options, and then click the Modems
Modems
Modems
Modems
Modems tab. You
should see a description of your modem, U.S. Robotics
V.92 Fax Win Int, and a COM port setting. If you do not
see a description of your modem, see the Note after
this section. If you do see the description, click
Modem
Modem
Modem
Modem
Modem, highlight the description of your new modem,
and click Properties
Properties
Properties
Properties
Properties. Click the Diagnostics
Diagnostics
Diagnostics
Diagnostics
Diagnostics tab. Click
the Query Modem
Query Modem
Query Modem
Query Modem
Query Modem button. You should see a series of
commands and responses from the modem. This
means that the installation was a success. If you do
not see commands and responses, see the Note after
this section.
