the media containing software against failure during the
warranty period. No updates are provided. U.S. Robotics’
sole obligation under this express warranty shall be, at U.S.
Robotics’ option and expense, to refund the purchase price
paid by Customer for any defective software product, or to
replace any defective media with software which
substantially conforms to applicable U.S. Robotics
published specifications. Customer assumes responsibility
for the selection of the appropriate applications program
and associated reference materials. U.S. Robotics makes
no warranty or representation that its software products
will meet Customer’s requirements or work in combination
with any hardware or applications software products
provided by third parties, that the operation of the software
products will be uninterrupted or error free, or that all
defects in the software products will be corrected. For any
third-party products listed in the U.S. Robotics software
product documentation or specifications as being
compatible, U.S. Robotics will make reasonable efforts to
provide compatibility, except where the noncompatibility is
caused by a “bug” or defect in the third party’s product or
from use of the software product not in accordance with
U.S. Robotics’ published specifications or User Guide.
THIS U.S. ROBOTICS PRODUCT MAY INCLUDE OR BE
BUNDLED WITH THIRD-PARTY SOFTWARE, THE USE OF
WHICH IS GOVERNED BY A SEPARATE END-USER LICENSE
AGREEMENT. THIS U.S. ROBOTICS WARRANTY DOES NOT
APPLY TO SUCH THIRD-PARTY SOFTWARE. FOR THE
APPLICABLE WARRANTY, PLEASE REFER TO THE END-USER
LICENSE AGREEMENT GOVERNING THE USE OF SUCH
SOFTWARE.
OBTAINING WARRANTY SERVICE: Customer must contact a
U.S. Robotics Corporate Service Center or an Authorized
U.S. Robotics Service Center (see the Support Resources
section of this guide) within the applicable warranty period
to obtain warranty service authorization. Dated proof of
purchase from U.S. Robotics or its authorized reseller may
be required.
Products returned to U.S. Robotics’ Corporate Service
Center must be pre-authorized by U.S. Robotics with a
Service Repair Order (SRO) number marked on the outside
of the package, and sent prepaid and packaged
appropriately for safe shipment, and it is recommended that
they be insured or sent by a method that provides for
tracking of the package. The repaired or replaced item will
be shipped to Customer, at U.S. Robotics’ expense, not later
than thirty (30) days after U.S. Robotics receives the defective
product. Return the product to:
In The United States:
USR-Walnut
528 Spanish Lane
Walnut, CA 91789
In Canada:
U.S. Robotics
Unit-100, 13751 Mayfield Pl.
Richmond, B.C. Canada V6V 2G9
U.S. Robotics shall not be responsible for any software,
firmware, information, or memory data of Customer contained
in, stored on, or integrated with any products returned to U.S.
Robotics for repair, whether under warranty or not.
WARRANTIES EXCLUSIVE: IF A U.S. ROBOTICS PRODUCT DOES
NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE
REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR,
REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT
U.S. ROBOTICS’ OPTION. TO THE FULL EXTENT ALLOWED BY
LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES,
TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN
FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE,
INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
SATISFACTORY QUALITY, CORRESPONDENCE WITH
DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE
EXPRESSLY DISCLAIMED. U.S. ROBOTICS NEITHER ASSUMES
NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT
ANY OTHER LIABILITY IN CONNECTION WITH THE SALE,
INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
U.S. ROBOTICS SHALL NOT BE LIABLE UNDER THIS
WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE
THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE
PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S
OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER
INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO
OPEN, REPAIR OR MODIFY THE PRODUCT, OR ANY OTHER
