33. Before requesting for A/S
Essential data saved in the memory must be backed up (in separate devices)
periodically by the user. There may be an occasion where data in the storage
(memory card) must be deleted for repair. Users are reminded to back up such data
in a separate storage before receiving A/S services.
Products returned to the Customer Center for repair are deemed that data therein
had been backed up by the user, and therefore the Center does not provide
additional data backup services. The manufacturer is not liable for such data loss.
When returning the defective product, please ensure that it is adequately packaged
to prevent damage in transit. Sender’s detail (name, telephone number, address and
brief description of defect) inside the package will expedite A/S services.
* Urive website [Support] - [Service Center] Please refer to the contents.
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