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OpenScape Voice functions
Creating a list for selective calls
For call acceptance
You can create a list of the phone numbers from which you are willing to accept
calls (also known as a selection list). Your administrator knows how long this list
may be in the OpenScape Voice used on site in your facility.
A connection is set up if a caller’s phone number matches a number in the se-
lection list. If there is a match:
• the caller receives a message that the party refuses to accept any calls with
this number,
or
• the call is forwarded to an external phone number.
Contact your administrator for information on how your OpenScape Voice is con-
figured on site.
^
Lift the handset.
j
Enter the code (see the table of codes
Page 118).
Various announcements deliver the following information:
• the name of the feature (selective call acceptance)
• the current status (active or inactive)
• the current scope of the selection list.
These announcements are followed by verbal user prompts that let you:
• add entries to the selection list
• delete entries in the selection list
• check the selection list
• activate or deactivate the function.
For call rejection
As for selective call acceptance, you can create a selection list with the phone num-
bers of parties from whom you are not willing to accept calls. Your administrator
knows how long this list may be in the OpenScape Voice used on site in your facility.
A call is not connected if the caller’s phone number matches a number in the se-
lection list; the caller is notified that the called party rejects calls from this num-
ber. If the caller’s number is not in the selection list, the call is to you as usual.
^
Lift the handset.
j
Enter the code (see the table of codes
Page 118).
Various announcements deliver the following information:
• the name of the feature (selective call rejection)
• the current status (active or inactive)
• the current scope of the selection list.
These announcements are followed by verbal user prompts that let you:
• add entries to the selection list
• delete entries in the selection list
• check the selection list
• activate or deactivate the function.