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OpenScape Voice functions
Parking a call
If you have answered a call for a colleague and cannot forward it to him or her,
you can park the call.
Park a call
[
You are conducting the call. Let the other party know, for example, that you are
trying to connect him or her.
j
Enter the code for parking (see code table
You hear a confirmation tone and the line number is announced. The caller
hears a waiting melody.
]
Replace the handset.
Tell your colleague that a call for him or her is parked and give him or her the line
number.
Unparking
To unpark the call, your colleague must proceed as follows:
^
Lift the handset.
j
Enter the unparking code (see code table
Page 201). He or she is prompted
to enter a line number.
j
Enter the specified line number.
[
Your colleague is now connected with the waiting caller.