Unify OpenScape Desk Phone IP 35G, Руководство пользователя

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Fixing problems 123
Fixing problems
Caring for your telephone
• Never allow the telephone to come into contact with coloring, oily or aggressive agents.
• Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth.
• If the telephone is very dirty, clean it with a diluted neutral cleaner containing surfactants, such
as a dish detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water
only).
• Never use cleaners containing alcohol, cleaners that corrode plastic or abrasive powders!
Troubleshooting
Pressed key does not respond:
• Check if the key is stuck.
• If the phone is locked, repdial keys cannot be used. This also applies even if an emergency
number is saved on this key.
Check whether your telephone is locked (The following message appears on the screen: "Phone
locked. To unlock enter the PIN. ). If the phone is locked, enter your PIN to unlock it.
Keys with modified functions
The following keys may have been reprogrammed by your administrator:
•
Conference : Starting a conference
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Page 47
• Transfer : Transferring a call
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Page 29
• Hold : Putting the call/conference on hold
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Ask your administrator about the modified functions.
The phone does not ring on call:
Check whether the ringtone is deactivated (see icon in the status bar on the display
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Page 82).
If it is deactivated, activate the ringtone.
You cannot dial a number:
Check whether your telephone is locked (The following message appears on the screen:
"Phone locked. To unlock enter the PIN."). If the phone is locked, enter your PIN to unlock it.
To correct any other problems:
First consult your administrator. If the administrator is unable to correct the problem, contact
Customer Service.
Contact partner in case of problems
Contact your administrator if a fault persists for more than five minutes, for example.