60
Enhanced phone functions
Using call forwarding
Forwarding calls automatically
Forwarding of internal and external calls in the system can be configured and
activated for your line by your administrator. The following calls may be
forwarded:
• All calls unconditionally
• When the line is busy
• When the call is not answered
Unconditional call forwarding for all calls should only be configured if the line is
for outgoing calls only (for example in an elevator).
If you have set up fixed or variable forwarding and if the manually programmed
forwarding destinations are not obtainable (for example because they are busy),
then calls are automatically forwarded to the system forwarding destinations.
Delayed call forwarding
This forwarding type can be used for initial and/or second calls.
Initial call
Prerequisite:
"Call forwarding no reply" is activated
The caller hears the ringing tone and is not forwarded to another extension until
after a certain time has elapsed (
Page 33).
Second call
Prerequisite:
Second call
Page 44 and "Forwarding on busy/after timeout" or
"Call forwarding no reply" are activated
If a second call is incoming, you will automatically hear a call waiting tone and
see information about the caller. You then have the option of accepting this call
before call forwarding is activated (you may be urgently awaiting this call
for instance).