5
Troubleshooting
Traveling.Out-of-Range
During a call, as you begin to move your handset too far from your base unit, noise increases. If you pass the range
limits of the base, your call will terminate within one minute.
Common.Issues
If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve
your problem, please call our Customer Hotline. See back cover page for contact information.
Symptom
Suggestion
The
charge/in.use
LED or
LED won't illuminate when
the handset is placed in the
cradle.
• Make sure the AC adapter is plugged into the cradle and wall outlet.
• Make sure the handset is properly seated in the cradle.
• Make sure the charging contacts on the handsets are clean.
The audio sounds weak and/
or scratchy.
• Move the handset and/or base away from metal objects or appliances and try
again.
• Press
[select/channel]
during a call to help eliminate background noise.
• Make sure that the handset is not too far from the base.
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