Uniclass KLEv2 Series, Руководство пользователя

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KLEv2
Frequently Asked Questions
1. I am able to login with the Application Viewers using the IP and Port Number but unable
to login to the browser viewer or Vice versa.
The browser viewer port and the application port number is different. Usually the
application port is lower and the viewer port is 8 greater. i.e. 192.168.1.192:5920 for
Application Viewer and 192.168.1.192:5928 for Browser Viewer
2. I have changed the setting but no change has been made.
Any change made to the setting need to be save first, then a Software Restart must be
perform before the setting takes effect.
3. What is the difference between a Software Restart and Reboot?
For most cases, a Software Restart is all that is needed. Reboot is a cold start, and should
only be needed if Software Restart fails or having hardware issue.
4. My viewer's menu bar disappears.
Please the mouse cursor on the title of the windows and right click for the mouse menu,
and select Show Menu Bar .
5. My remote system's mouse is not synchronizing.
Change the remote system display resolution to a more common resolution.
6. There are video artifact on my screen or video response seem slow.
There are several solutions: a. Change the remote system display resolution to a more
common resolution. b. Select a compression that is more match with your current
network in the Connection Options when your logon. c. Change the color depth of the
display.
7. Where do I find information on...
Recommend you read the manual on the specific sections to get a general overview
and click the "HELP" in the Web Management to get further detail along with the latest
updated information.
8. If you have forgotten the username or password...
Please contact with your local dealer or distributor for help.