Ultrative WOC, Руководство пользователя

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Non-Business
hours
offhour
please dial it now. Or, to transfer to an operator, press zero.
Thank you for calling. Our office is closed. If you know the
extension, please dial it now.
Customize the greeting prompt
Synthesizing greetings
You are allowed to customize the greeting prompts by using the voice synthesis service.
You simply enter the English text stream in the interface of Basic > Text
to voice greeting and device will send the request to the server and get back the voice file
generated by the server. Here are the steps for performing the text to speech synthesis on the Web
GUI:
4. Click Voice from the home page.
5. Click Basic > Text to voice greeting , input the content of greeting and click Start .
6. Play and save the file either Business hour or Non-Business hour .
7. Go to the Basic > Auto-attendant page to select the greeting file.
Note: To perform the synthesis the device is required to connect to the Internet.
Preparing the greeting file your own way
You can also prepare the greeting file in whatever means that available to you. The file you prepared
must be in PCMU format with .pcm and the size of the file has to be limited to 292KB.
1. Click Voice from the home page.
2. Go to the System> Greeting page, click Browse to select a greeting file in PCMU format, such as
user1.pcm , and click Upload .
3. Go to the Basic > Auto-attendant page to select the greeting file.
Outbound Call Transfer
This feature allows the operator to transfer trunk calls to external phone terminals.
For example, if a call comes in for a colleague who is not in the office, the operator can transfer the
call to his or her mobile phone.
Setting Outbound Call Transfer
1. Click Voice from the home page.
2. Click Extension > Analog extension >
PHONE
. Configure a proper authority for the attendant
extension (the default is 200).
3. Click Extension > Analog extension > Advanced . In the displayed dialog box, tick off
Outbound transfer in the Other box.
4. Click Save .
Notes
Transferring an incoming call to the external third party occupies two trunks.
For information about the call-out authority, see Call Barring .
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