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Ultimaker S5 Pro Bundle user manual

6. Troubleshooting

6.1 Error messages

6.2 Print core troubleshooting

6.3 Print quality issues

6.4 Material Station not recognised

6.5 Air Manager not recognized

6.6 Material stuck

6.7 Material greyed out

7. Warranty

7.1 General

7.2 Conditions

7.3 Notification

7.4 Exclusions

7.5 Applicable law and competent court

Содержание Ultimaker S5 Pro Bundle

Страница 1: ...Ultimaker S5 Pro Bundle Installation and user manual...

Страница 2: ...ve support material 26 4 6 Change the printer configuration 27 4 7 Calibration 28 4 8 Uninstalling the Air Manager 30 4 9 Humidity control 30 5 Maintenance 5 1 Update the firmware 32 5 2 Material hand...

Страница 3: ...troubleshooting 45 6 3 Print quality issues 46 6 4 Material Station not recognised 47 6 5 Air Manager not recognized 47 6 6 Material stuck 48 6 7 Material greyed out 48 7 Warranty 7 1 General 50 7 2 C...

Страница 4: ...isposal of the product The information in this document was obtained from sources which Ultimaker believes are reliable However the information is provided without any warranty express or implied rega...

Страница 5: ...1 Safety and compliance...

Страница 6: ...persons with reduced physical and or mental capabilities or lack of experience and knowledge unless they are supervised or have been given instructions concerning the use of the appliance by a person...

Страница 7: ...ways unplug Ultimaker products before performing maintenance or modifications Mechanical safety Ultimaker products are compliant with the Machine Directive 2006 42 EU The EC declaration of conformity...

Страница 8: ...ions of UFPs and or VOCs may vary Please consider other safety measures such as a filter cabinet and or dedicated ventilation system depending on your specific situation Third party materials Third pa...

Страница 9: ...2 Introduction...

Страница 10: ...Ultimaker S5 Pro Bundle user manual 9 1 Air Manager 2 Ultimaker S5 3 Material Station 2 1 Main components Ultimaker S5 Pro Bundle 1 2 3...

Страница 11: ...lter 4 Handle 5 Stress relief 6 Mounting bracket 7 Fan 8 Hinge 9 Air Manager cable 10 UMB OUT port 1 7 8 2 3 4 9 10 5 6 1 Glass door 2 Material bay 3 Filament entry ports 1 top and 2 bottom 4 Eject bu...

Страница 12: ...head 3 Build plate 4 Build plate clamps 5 Touchscreen 6 USB port 7 Feeder 2 8 Bowden tubes 9 Feeder 1 10 Power socket and switch 11 Ethernet port 12 Double spoolholder with NFC cable 13 NFC socket No...

Страница 13: ...Wi Fi LAN USB port Air Manager Filter technology EPA filter Fan technology Air extraction by low noise brushless fan Filter efficiency Up to 95 Filter replacement Recommended every 1 500 print hours a...

Страница 14: ...3 Installation...

Страница 15: ...m of the glass doors to one side then remove all remaining seals 7 Carefully open the glass doors and take out the accessory box and foam pieces from inside the printer 8 Remove the plastic protection...

Страница 16: ...Calibration card 10 Nozzle cover 3x Consumables 11 Tough PLA 750 g 12 PVA 750 g 13 Glue stick 14 Oil 15 Grease Tools 16 Hex screwdriver 2 mm 1 The spool holder and filament guide are not required for...

Страница 17: ...mp clips 5 Place the spool holder cap into the hole of the Ultimaker S5 s spool holder Air Manager 1 Align the mounting bracket with the back of the Ultimaker S5 2 Guide the Bowden tubes and print hea...

Страница 18: ...es contain information on a small chip so that the printer always knows which print cores are installed and which materials can be used with each print core Install the second print core During the we...

Страница 19: ...nect your Ultimaker S5 to a wireless network you will need a computer or a smartphone Start the Wi Fi setup and follow the steps on the touchscreen 1 Wait until your printer has created a Wi Fi hotspo...

Страница 20: ...the first time you will be asked to select your 3D printer Select the Ultimaker S5 profile and you are ready to go You can now directly connect to the printer and start using Ultimaker Cura For best...

Страница 21: ...4 Operation...

Страница 22: ...erial compatibility The Ultimaker S5 comes with two AA print cores and one BB print core The AA print cores can be used for printing build materials and Breakaway support material The BB print core ca...

Страница 23: ...sory box or an adhesion sheet to the glass build plate before starting a print This will ensure that your print adheres reliably to the build plate and also prevents the glass build plate from chippin...

Страница 24: ...rface will become visible Here is an overview of the user interface UI UI elements 1 Open file 2 Printer selection panel 3 Stages 4 Configuration panel 5 Print settings panel 6 Action panel 7 3D Viewe...

Страница 25: ...eview stage The preview stage allows you to see exactly how your model will be printed Use the different color schemes to get various information about your model You can view the different line types...

Страница 26: ...o carefully remove remaining parts of the print from the build plate such as the brim or support structures Take the build plate out of the printer to avoid damaging the build plate clamps Use water I...

Страница 27: ...waste water distribution network is connected to a wastewater treatment plant After disposal run hot water from the tap for approximately 30 seconds to remove any excess saturated PVA water and to av...

Страница 28: ...does not require pressing the eject button There will be a length of filament left at the end of an empty spool This will rewind back into the Material Station It is recommended to timely remove empty...

Страница 29: ...veling procedure 3 Use the touchscreen controls to move the build plate until there is approximately 1 mm distance between the first nozzle and the build plate Make sure that the nozzle is close to th...

Страница 30: ...4 Find the best aligned lines on the printed X grid and note which number corresponds to these lines Enter this number as the X offset value on your Ultimaker S5 5 Find the best aligned lines on the...

Страница 31: ...rds until you hear a click 6 Gently lift the entire Air Manager off the Ultimaker S5 Upon rebooting the Ultimaker S5 a popup will appear on the touchscreen informing that the Air Manager has been disc...

Страница 32: ...5 Maintenance...

Страница 33: ...of your USB stick 3 Insert the USB stick into the USB port of the Ultimaker S5 4 Go to Preferences Maintenance Update firmware and select the new firmware in the update menu 5 2 Material handling and...

Страница 34: ...t require more regular cleaning Clean the glass build plate After printing there might be print leftovers or excess glue stuck to the build plate This can cause an uneven print surface Potential sourc...

Страница 35: ...an issue with filament grinding To clean the Bowden tubes they must first be removed from the printer This is only necessary for the Bowden tubes to the print head The Bowden tubes of the Material St...

Страница 36: ...te the axles To make sure that your print head and Z stage can move smoothly at all times it is advised to lubricate the axles every month after the first year of printing Dry axles can show ias small...

Страница 37: ...ension on the short belts is important to ensure good print quality The short belts transfer the movements of the X and Y motors to the print head If the belts are too loose print head movement may no...

Страница 38: ...this too If the fan is still not spinning after removing visible filament debris it should be replaced 5 9 Check the quality of the nozzle cover The nozzle cover shields the print cores from cold airf...

Страница 39: ...ectly placed Follow steps 3 5 again If the nozzle cover is not placed correctly it may get caught on the print This could cause the fan bracket to open during printing 7 Insert both print cores follow...

Страница 40: ...he feeder housing with the widest side at the top 6 Use a small brush to gently clean all filament particles from the knurled wheel the flow sensor axis and the inside of the feeder housing 7 Place th...

Страница 41: ...shape of the tip of the filament and compare it with the image below The goal is to have a clean tip 5 Repeat this procedure until there is no more degraded material visible on the tip of the cleaning...

Страница 42: ...secure it with the two bolts 9 Push the Bowden tubes from the Ultimaker S5 and the Material Station all the way into the tube coupling collets Secure the tubes with the clamp clips 5 14 Replace the Bo...

Страница 43: ...anager should be inspected once every year for dust and dirt If the fan shows dust this can be removed with a soft brush Remove any dirt with a damp microfiber cloth Ensure the Ultimaker S5 is turned...

Страница 44: ...close it 4 Insert the replacement filter into the filter housing and gently push it Select Confirm when the filter is completely flush 5 Close the Air Manager to finish the placement and select Finish...

Страница 45: ...6 Troubleshooting...

Страница 46: ...to ultimaker com ER40 The motion controller failed to update Go to ultimaker com ER41 This print job is not suitable for this printer Go to ultimaker com ER42 The flow sensor within feeder x is not wo...

Страница 47: ...eeder as it might not be able to forward the PVA properly anymore If this happens you can dry the PVA Coated Bowden tube The Bowden tube can get coated on the inside due to incorrect printing conditio...

Страница 48: ...nnected properly Check the Material Station and Ultimaker S5 cables Ensure the Material Station cable is securely connected to the UMB IN port on the Material Station and the other end to the UMB OUT...

Страница 49: ...cause damage to the internal parts of the Material Station Instead try pushing the broken filament strand from another entry point If the broken filament is visible in one of the Bowden tubes detach t...

Страница 50: ...7 Warranty...

Страница 51: ...is not acting in the course of their profession or business may claim the rights to which they are entitled under the warranty without prejudice to their rights or claims in accordance with the law 7...

Страница 52: ...ally include costs incurred for shipping defective products for scrutiny and or repair nor for shipping costs of replacement or repaired product s back to claimant 7 4 Exclusions This warranty does no...

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