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Help & support

There are a few printer specific issues that
could occur while using your Ultimaker 3.
In you run into one of these issues, you can
troubleshoot the issue yourself with the help
of the information on the next pages.

Содержание 3 Extended

Страница 1: ...Ultimaker 3 Installation and user manual Original manual v1 0 2016 ...

Страница 2: ...s are designed and built for fused deposition modeling with Ultimaker engineering thermoplastics within a commercial business environment The mixture of precision and speed makes the Ultimaker 3D printers the perfect machine for concept models functional prototypes and the production of small series Although we achieved a very high standard in the reproduction of 3D models with the usage of Cura t...

Страница 3: ... accessories 15 4 Set up for first use 17 Print core installation 18 Loading materials 19 Installing WiFi and firmware 21 Cura software 22 5 Operation 23 Display and control button 24 Using Cura 25 Starting a print 26 Materials 28 Print cores 31 Build plate calibration 32 6 Maintenance 34 Updating firmware 35 Lubricating the axles 36 Keeping the printer clean 37 Maintaining the BB print core 38 7 ...

Страница 4: ... that you will obtain great quality prints and that possible accidents and injuries will be prevented Make sure that everyone who uses the Ultimaker 3 or Ultimaker 3 Extended has access to this manual Every effort has been made to make this manual as accurate and complete as possible The information is believed to be correct but does not aim to be all inclusive and shall be used only as a guide Sh...

Страница 5: ...5 Certifications ...

Страница 6: ...ompliance 1 It is very important to work safely with your Ultimaker 3 or Ultimaker 3 Extended This chapter is about safety and hazards Please read all information carefully to prevent possible accidents and injuries ...

Страница 7: ...k Allow the Ultimaker 3 or Ultimaker 3 Extended to cool down for 5 minutes before reaching inside Do not change or adjust anything on the Ultimaker 3 unless the change is authorized by the manufacturer Do not store items in the Ultimaker 3 The Ultimaker 3 or Ultimaker 3 Extended is not intended for use by persons with reduced physical and or mental capabilities or lack of experience and knowledge ...

Страница 8: ... the CB report Always unplug the printer before doing maintenance or modifications Mechanical Safety The Ultimaker 3 contains moving parts No damage to the user will be expected from the drive belts The force of the build plate is big enough to give some damage so keep hands out of the reach of the build plate during operation Always unplug the printer before doing maintenance or modifications Ris...

Страница 9: ...9 Introduction 2 Meet your Ultimaker 3 and learn what the possibilities of this 3D printer are ...

Страница 10: ... difference between the two printers is the height of the housing See Specifications for the different dimensions 1 Build plate 2 Dual print head 3 Build plate screws 4 Build plate clamps 5 Push rotate button 6 Display 7 USB socket 8 Feeder 2 9 Bowden tubes 10 Feeder 1 11 Ethernet port 12 Cable cover 13 Double spool holder with NFC cable 14 Power cable 1 2 3 3 4 5 6 7 4 8 9 9 10 11 12 13 14 ...

Страница 11: ...BS CPE PVA Nozzle diameter 0 4 mm Nozzle temperature 180 280 ºC Nozzle heat up time 2 min Build plate heat up time 4 min 20 60 ºC Operating sound 50 dBA Material recognition Material recognition with NFC scanner Connectivity Wi Fi LAN USB port Monitoring Live camera Physical dimensions Dimensions 342 x 380 x 389 mm DxWxH 342 x 380 x 489 mm DxWxH Dimensions with bowden tube and spool holder 342 x 5...

Страница 12: ...12 Unpack and install the hardware 3 Carefully unpack your Ultimaker 3 or Ultimaker 3 Extended and set up the hardware according to the instructions in this chapter ...

Страница 13: ...ckle 3 Remove the top part of the styrofoam packaging with the two spools of filament and factory test print in it 4 Take out the accessory box 5 Remove the styrofoam part that is placed at the front bottom side of the Ultimaker 3 6 Take the Ultimaker 3 remove the bottom styrofoam part and place the Ultimaker 3 on a flat surface 7 Manually lift the build plate and remove the packaging material und...

Страница 14: ...2 Print core AA 0 4 3 Print core BB 0 4 4 Glass plate 5 Cable cover 6 Spool holder with NFC cable 7 Material guide 8 Material spool PLA 350 g 9 Material spool PVA 350 g 10 Ethernet cable 11 USB stick 12 Glue stick 13 Machine oil for X Y axles 14 Magnalube grease for Z axle 15 Hex screwdriver 16 XY calibration sheet 17 Calibration card 18 Quick start guide 19 Power adapter 20 Power cable 21 Test pr...

Страница 15: ...side of the connector faces away from the bottom panel 4 Guide the NFC cable through the slot in the back panel 5 Insert the cable cover into the back panel to keep the cable in place 6 Gently place the Ultimaker upright Placing the glass plate 1 Open the two build plate clamps at the front of the build plate 2 Gently slide the glass plate onto the build plate and ensure that it snaps into the bui...

Страница 16: ...into the wall socket 3 Connect the other side of the power supply to the Ultimaker 3 The flat side of the connector needs to point downwards Before you push the cable firmly into the port you have to pull the sliding mechanism back When the cord is in the printer you can let go to lock it into place ...

Страница 17: ...talling the accessories you have to set up the printer for the first use In this chapter you find the steps to be taken for print core installation loading the materials setting up WiFi updating the firmware and installing Cura software ...

Страница 18: ...he print cores contain information so that the printer always knows which print cores are installed and which materials can be used with this print core To install the second print core follow the steps on the display of the Ultimaker 3 1 Open the print head fan bracket 2 The Ultimaker 3 will now automatically detect the print core AA that is placed in print head slot 1 Confirm to continue 3 Insta...

Страница 19: ... direction so that the material can enter feeder 2 from the bottom Straighten the material a bit so it can easily enter the feeder 2 Wait until the Ultimaker 3 has detected the material when using Ultimaker material 3 Insert the end of the material into feeder 2 and gently push it until the material is grabbed by the feeder and is visible in the bowden tube 4 Wait for the Ultimaker 3 to heat up pr...

Страница 20: ...ct continue 4 Place the material guide with material 1 on it on the spool holder behind material 2 and wait until it is detected by the printer 5 Insert the end of the material into feeder 1 and gently push it until the material is grabbed by the feeder and is visible in the bowden tube 6 Wait for the Ultimaker 3 to heat up print core 1 and to load the material into the print head 7 Confirm when t...

Страница 21: ... 3 to your local WiFi network The pop up will disappear when you have completed these steps When the pop up does not appear open a browser and type Ultimaker com 4 Go back to the Ultimaker 3 to continue with the setup for first use Within some network environments the Ultimaker 3 may experience difficulties connecting wireless When this happens re run the WiFi setup from another computer If you sk...

Страница 22: ... Linux Ubuntu 15 04 Fedora 23 OpenSuse 13 2 ArchLinux or newer System requirements OpenGL 2 compatible graphics chip Intel Core 2 or AMD Athlon 64 or newer At least 4Gb of RAM 8Gb or more is recommended Compatible file types STL most common file format for 3D printing OBJ 3MF Installation The Cura software can be found at www ultimaker com software After downloading open the installer and run the ...

Страница 23: ...on it is time to start printing with your Ultimaker 3 This chapter provides information about the display using Cura starting a print materials that can be used changing and calibrating the print cores and calibrating the build plate ...

Страница 24: ...s waiting for user input When turning on your Ultimaker 3 after the first use you will always see the Ultimaker logo first after which the main menu appears The main menu offers three options Print Material PrintCore and System Print The Print menu allows you to select a print when using a USB stick While printing the menu also allows you to tune the print and change the settings for instance Mate...

Страница 25: ...rs view for a preview of your print and start printing Slicing a dual material print with two colors 1 Load both model files into Cura 2 Select one of the models and click on the Per Model Settings button on the left side 3 Choose which print core material you want to use for this part of the print from the Print model with drop down menu 4 Do the same for the other model 5 Select both models by s...

Страница 26: ...tion from your Ultimaker 3 to Cura Select yes to automatically transfer them When selecting no make sure you select the correct settings manually 6 Slice your 3D model in Cura 7 Press Print over network to start the print To start a print via Ethernet 1 Connect the LAN cable to socket on the back side of the Ultimaker 3 2 Enable Ethernet in the network menu 3 In Cura go to Settings g Printers g Ma...

Страница 27: ...movable drive button to the USB stick 4 Eject the USB stick in Cura and remove it from your computer 5 Place the USB stick in the Ultimaker 3 front side next to the display 6 Go to Print and select the file you want to print Monitoring your print Once the print is running via network or if you connect to your Ultimaker 3 from Cura you can monitor the print This allows you to view the progress of y...

Страница 28: ...o have the option to only load or unload a material Make sure compatible print cores are installed before you insert materials 1 Go to the menu Material Print core g Material 1 or 2 g Change 2 Wait for the print core to heat up and reverse the material 3 Remove the material from the feeder and spool holder 4 Place the new material on the spool holder and wait until the Ultimaker 3 detects it When ...

Страница 29: ...of the base of your print ABS When printing with Ultimaker ABS you must apply a thin layer of glue to the glass plate Not using the glue results in a high risk of chipping the glass plate when removing the print and may void the warranty Please note that for this material it may be easier to remove the 3D prints from the build plate if it is still slightly warm at approximately 40ºC CPE Although U...

Страница 30: ...r Since PVA is biodegradable it is quite easy to dispose the water afterwards The water can be disposed through the drain when the waste water distribution network is connected to a wastewater treatment plant After disposing the water run hot water from the tap for approximately 30 seconds to remove any excess of the saturated PVA water from the drain and to avoid clogging on a long term It is pos...

Страница 31: ...after this the information is stored on the printer The AA print core that was installed on receipt of the Ultimaker 3 has already been calibrated with the other two print cores and does not require calibration To do the calibration you will need the XY calibration sheet which you can find in the accessory box or download here If you need to print it make sure you print it on an A4 paper at 100 sc...

Страница 32: ...rinter while doing the active leveling This could affect the measurements Manual leveling If the level of the build plate is off too much and active leveling cannot compensate for this manual leveling can be done 1 Go to System g Build plate g Manual leveling 2 Wait for the Ultimaker 3 to do its homing procedure and continue when the print head is in the center at the back of the build plate 3 Rot...

Страница 33: ... until you feel slight friction resistance when moving the card The alignment of the second nozzle can also be done separately by navigating to System g Maintenance g Calibration g Calibrate Z offset Leveling frequency The Ultimaker 3 will ask how often you want to level your build plate once you have leveled it These are the options Every day Every week After startup Never Automatic the leveling ...

Страница 34: ...r to have a smoothly working Ultimaker 3 it is important to maintain it correctly In this chapter the most important maintenance tips are described Read them carefully in order to achieve the best results with your Ultimaker 3 ...

Страница 35: ...work via WiFi or Ethernet 2 Go to System g Maintenance g Update firmware The Ultimaker 3 will now get the latest firmware from the network and install it This will take several minutes Updating via USB 1 Download the new firmware file from www ultimaker com firmware 2 Put the firmware files on the USB stick 3 Place the USB stick in the Ultimaker 3 4 Go to System g Maintenance g Update firmware 5 T...

Страница 36: ...ndY axles are dry it is advised to apply some Unilube to the X andY axles Put a single drop on each of the X andY axles and manually move the print head to distribute the oil over the axles Only use Unilube on the X andY axles Using other oils or Magnalube may affect the coating of the axles Z axle Magnalube grease supplied with the Ultimaker 3 can be used for lubricating the Z axle This must be d...

Страница 37: ...essary you can also use some soap to clean it 5 Place the glass plate back onto the build plate and close the build plate clamps at the front side to secure it Cleaning the nozzles While using the Ultimaker 3 it can happen that the nozzle of a print core gets dirty by material that sticks to nozzle Although this will not damage your printer it is recommended to try keeping the nozzle clean in orde...

Страница 38: ...le doing this 4 Place the print head in the front right corner to avoid bending of the XY axles when applying pressure to the material during a hot pull or cold pull Hot pull 1 Cut off approximately 30 cm of PLA with a straight cut and try to straighten the material as much as possible 2 When the nozzle reaches the target temperature of 230 C gently insert the piece of PLA into the print head unti...

Страница 39: ... material 3 Lower the temperature of the print core to 75 C Keep pressure on the material with the pliers until the print core reaches a temperature of 120 C The slight pressure on the material while cooling down is required to prevent air from entering the nozzle 4 Wait until the target temperature of 75 C is reached 5 Grab the material with pliers and pull it out with a quick firm pull The mater...

Страница 40: ...t 7 There are a few printer specific issues that could occur while using your Ultimaker 3 In you run into one of these issues you can troubleshoot the issue yourself with the help of the information on the next pages ...

Страница 41: ...h the nozzle and apply a cold pull to confirm that the nozzle is clean Clean an AA print core always with the same material as was used for printing Clean a BB print core PVA always with PLA material Print not sticking to the build plate When you experience problems with the adhesion of a print to the build plate the following things can be done Ensure that the correct material settings and adhesi...

Страница 42: ...s stuck or the limit switch is broken Go to ultimaker com ER16 The X orY axis is stuck or the limit switch is broken Go to ultimaker com ER17 There is a communication error with the print head Go to ultimaker com ER18 There is an I2C communication error Go to ultimaker com ER19 There was an error with the safety circuit Go to ultimaker com ER20 There was a sensor error within the print head Go to ...

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