14.15. Other information
The information contained within this safety data sheet is believed to be correct at the date of issue of this manual.
15. AIRcel70™ - Warranty Conditions
U-Earth provides Customers with a limited warranty on the materials and electrical/electronic components of its
AIRcel70
™
bioreactors under the following terms and conditions.
15.1. Users
U-Earth products are intended for professional (B2B) use.
15.2. Validity
U-Earth guarantees its products; the warranty start date refers to the occurrence of one of the following events:
a)
The items are unwrapped from the original packaging;
b)
Date of receipt by the user.
•
U-Earth products are under warranty in accordance with the law.
•
The device must be returned to the manufacturer's premises at the Customer's expense, and the Customer will also
be charged for return shipping costs.
•
The warranty does not cover extraordinary maintenance, cleaning, routine maintenance and replacement of com-
ponents subject to wear, such as pumps, fans, wiring.
•
The warranty is void if the unit has been tampered with or if the defect is due to improper use, damage, fall, impact,
damage resulting from carelessness or causes not attributable to the manufacturer.
•
The warranty is void in the absence of regular maintenance as prescribed by the manufacturer.
•
The warranty shall be void in the event of damage to the appliance due to power surges, overvoltage or overcur-
rent.
•
Under no circumstances shall the warranty cover direct or indirect damage of any kind during the failure period
of the device. The warranty does not include any compensation for direct or indirect damages resulting from the
non-use of the device during the warranty period.
•
Any extension of the warranty period, promised or granted by the dealer, shall be at the dealer's expense.
•
Improper use of the unit or use not prescribed in this manual will void the warranty.
•
Evaluation of the causes for the necessity of repair within the warranty period is the sole responsibility of the
supplier.
15.4.2. Electronic Components
The warranty is conditional on the proper storage and maintenance of the product and does not include all electrostatic
discharge ("ESD") sensitive parts that have been subjected to physical or electrical stress as a result of improper treat-
ment or storage. All ESD-sensitive products shall be stored according to the manufacturer's recommendations.
15.3. Performance Warranty
a. AIRcel70
™
bioreactors are designed to work ONLY with the addition of water and U-Ox
™
additives. The addition
of products other than tap water and U-Ox
™
would result in permanent damage to the unit and is therefore stron-
gly prohibited and would void any warranty from U-Earth.
b. The water introduced into the unit should have a pH between 6-8 and a temperature not exceeding 30°C.
Please also consider that very hard water may reduce the life of the pump.
c. The sizing and positioning of the U-Earth system must be adequately indicated by a qualified U-Earth Air Quality
Specialist, in order to effectively resolve any doubts the Customer may have.
d. U-Earth cannot be held responsible for poor performance, in terms of pollution reduction, in case of incorrect
sizing (number of units used) or positioning of the units, if decided independently by the end user.
e. The Customer shall ensure that all system operating data, including troubleshooting and maintenance, is regularly
recorded, monitored, archived and documented in a systematic manner from system start-up. This data must be
made available to U-Earth upon request in the event of a warranty claim.
f. Prior to installation and use, the units must be stored in their original packaging and must not be exposed to a
temperature greater than 50°C or lower than 0°C.
User Manual - AIRcel70™
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