IV
W
ARRANTY
I
NFORMATION
Seller warrants that the product specified in this agreement are free of defects in materials and
workmanship, and shall conform to the latest specifications published prior to Buyer’s acceptance of the
agreement for a period of one year (effective August 1, 2007).
Product specifications as defined supersede previous specifications and are complete. Any parameter that is
not specifically defined in the specifications is expressly excluded from the warranty. This warranty does
not apply to any product which have been subject to misuse, accident, alteration, or if the unit has been
serviced by anyone other than an authorized representative of Seller.
Seller’s sole obligation to Buyer for products failing to meet specifications shall be, at Seller’s discretion, to
repair or replace the non-conforming device.
After receiving a Return Authorization (RA) number and a mailing address from Seller, a defective unit
covered under this warranty may be returned freight prepaid. Any replacement or repaired product shall
carry only the unexpired term of the warranty plus any the period required for repair.
If Buyer has been expressly designated as an Original Equipment Manufacturer (OEM) by Seller, the
warranty period shall commence upon the earlier date of (i) delivery to Buyer’s first customer, or (ii) 180
days from the original date of shipment by Seller. In the events that products for which: (a) Buyer has title
and, (b) have never been used, and (c) have been in the Buyer’s possession for more than 180 days and, (d)
have an unaltered date code attached, may for an established fixed fee which will not exceed ten percent
(10%) of the original purchase price, have the date code updated by the Seller and thereby reestablish those
products with a new warranty.
THE FOREGOING WARRANTY AND REMEDIES ARE EXCLUSIVE AND ARE MADE EXPRESSLY IN
LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION
OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OR MERCHANTABILITY AND
FITNESS FOR USE. TWO TECHNOLOGIES NEITHER ASSUMES NOR AUTHORIZES ANY OTHER
PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE,
INSTALLATION OR USE OF ITS PRODUCTS AND TWO TECHNOLOGIES MAKES NO WARRANTY
WHATSOEVER FOR PRODUCTS NOT MANUFACTURED BY TWO TECHNOLOGIES.
TWO TECHNOLOGIES SHALL NOT BE LIABLE FOR DAMAGES DUE TO DELAYS IN DELIVERIES OR
USE AND SHALL IN NO EVENT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF
ANY KIND, WHETHER ARISING FROM CONTRACT, TORT OR NEGLIGENCE, INCLUDING, BUT NOT
LIMITED TO, LOSS OF PROFITS, LOSS OF GOODWILL, OVERHEAD OR OTHER LIKE DAMAGES.
To maintain your warranty and to avoid creating hazards, only qualified personnel should perform
authorized modifications to Two Technologies’ products. Two Technologies cannot assume responsibility
for any condition affecting the proper operation of this equipment that may result from unauthorized
modifications.
P
RODUCT
R
ETURNS
If, after inspection, you note any product damage or discrepancies, please contact us promptly within five
days of receipt. If the exterior of the package shows obvious signs of damage, please contact your carrier
directly.
All items returned to Two Technologies require a Return Material Authorization number (RMA). Please
contact Two Technologies’ Service department to request an RMA number.
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