TWIN EAGLES EXTREME GRILLS
Limited Product Warranty
Model: ________________________ Serial No.: ____________________________________
Date Of Purchase: ________________ Selling Dealer: _________________________________
Name and address
Thank you very much for purchasing a high quality grill
from Twin Eagles, Inc. We have designed this grill to
provide you and your family with many years of great
outdoor cooking experiences. We would also like to provide
you with one of the most comprehensive product protection
warranties in the outdoor appliance industry. Please fill in
the Model and Serial number as well as date of purchase in
the areas indicated above. Please save this information for
future reference. To get the full and safe enjoyment for
your grill please read your Owner’s Manual carefully and
review the proper operating and safety instructions with any
family members that may be using the grill.
Manufacturer Warranty
:
Twin Eagles warrants that
this grill is designed and manufactured to be free from defects in
materials and workmanship for a period of one year from original
date of purchase.
Limited Five-Year Warranty:
Twin Eagles warrants the stainless steel burners, infrared
rotisserie burner and stainless steel grates of 5 years and will
repair or replace free of charge the part itself with the owner paying
for all other cost, including labor, mileage and transportation.
Extent of Warranty:
This warranty shall apply only to the products
delivered in the continental United States and Canada. It extends to
the selling dealers to the original purchaser at the original site of
installation: This warranty becomes valid at the time of purchase and
ends either by specified timeframe listed above, owner transfer or
relocation.
In order to activate the warranty we require that you
send in the attached warranty registration card. This registration is
for our internal use only and will only be used in the event we need
to send you important safety related product information. The
information will not be sold or used for any marketing related
purposes.
Warranty Performance:
In the event of malfunction or defect
covered under the terms of this warranty, the factory authorized
selling dealer and
or authorized distributor
is responsible for
performing all necessary repairs
. All field service costs are not
covered in any way by this warranty
. To obtain service, contact the
authorized selling dealer.
In the event the consumer is unable to
obtain satisfactory customer service from the authorized dealer,
please call us directly at 562-802-3488
. We may require that a
written notification be submitted to Twin Eagles Customer Service
Department within ten (10) days of the reported failure.
There will
be no charge for parts if they are covered under our warranty.
If Twin Eagles determines that repair of a covered item is not
feasible, Twin Eagles reserves the right to replace the defective
merchandise. In the event of any warranty replacement, all removal,
replacement, installation and shipping costs are the responsibility of
the grill owner.
Warranty Limitations and Exclusions:
This warranty does not
apply to damages resulting from negligence, alteration, misuse, abuse,
accident, natural disaster, improper installation or improper operation,
unauthorized adjustments or calibrations, dings, dents, scratches, nor
damages due to harsh chemicals (i.e. cleaning products improperly
applied). Warrantor is not responsible for consequential or incidental
damages. Under no circumstances shall Twin Eagles or any of its
representatives be held liable for injury to any person or damage to
any property, however arising.
This warranty does not apply to
commercial use, or to products with altered or removed serial
numbers.
Important: Please retain original proof of purchase to establish
warranty period.
Any implied warranties of merchantability and fitness applicable to
the equipment are limited in duration to the period of coverage of this
express written warranty. This warranty grants specific legal rights to
the purchaser. Other rights, which may vary from state to state, may
also apply. Title to the merchandise passes to the consignee upon
acceptance by the carrier. After acceptance by the carrier, the
merchandise travels at the risk of the purchaser. In the event of
freight damage, do not refuse shipment. Advise both the freight agent
and the shipper of the damage. Note the details of that damage on the
freight bill before any freight charges are paid and file a claim for
damages with the freight agent.
Twin Eagles Products-Crafted With Pride in the USA
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