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2. The device will not show up in the Windows Device manager and
the hardware will not be recognized when it is plugged in, because
Windows has marked the device as "Disabled". To fix this, you
will have to go into the Control Panel, go to "Add Hardware"
and search for new devices, (with the TriCoder plugged into a USB
port). When the TriCoder device is found, you need to uncheck the
"Disabled" box and then proceed to click on "Update Driver", this
time furnishing the original Windows CD (for HID) or the Worth
Data Utilities CD (for the High speed driver).
See Appendix G, USB Driver Installation Recovery for additional details.
Once the all the drivers are installed correctly, there should not be any
further problems.
Keyboard Wedge mode troubleshooting
The following problems are specific to a TriCoder used in keyboard wedge
model T64/LT64
or T54/LT54 units jumpered for keyboard (Appendix F).
You get a “keyboard error” or a “301 keyboard error”
when you power up your system…
•
Check the cables to make sure all connections are secure and the
TriCoder is ON.
•
Make sure the keyboard splitter cable is plugged into the keyboard
port and not the mouse port.
•
Remove any keyboard extension cables or adapters. Plug directly
into the port using the TriCoders keyboard splitter cable to
eliminate the possibility that the extensions or adapters may be
causing the problem.
The TriCoder transmits incorrect or no data to the PC’s
screen…
•
If the TriCoder is transmitting punctuation characters
(!@#$%^&*) when reading numeric bar codes, or transmitting
letters in the wrong case (upper vs. lower), you could have a Num
Lock, Caps Lock, Shift or timing delay problem. Check your
keyboard to see if your Num Lock or Caps Lock is on. Try typing
numbers (the upper row of keys on your keyboard) and see if you
get the correct output on your screen. If you don’t, make sure to
reboot your PC before changing any delays on the TriCoder. See
Chapter 6; TriCoder Setup for details on the Intercharacter
Delay setting.
•
If you scan a bar code and correct data shows up on your PC screen
but some is missing, you need to change the Intercharacter Delay.
See Chapter 6; TriCoder Setup for details on how to change this
setting. Test your keyboard after every change made to the TriCoder
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