English–
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Bosch eBike Systems
1 270 U20 XBI | (25.4.17)
Troubleshooting
Error Code Indicator
The components of the eBike system are continuously and
automatically monitored. When an error is detected, the
respective error code is indicated in text indicator
d
.
To return to the standard indicator, press any button on the
on-board computer
3
or on the operating unit
10
.
Depending on the type of error, the drive unit is automa-
tically shut off, if required. Continued travel without assis-
tance from the drive unit is possible at any time. However,
have the eBike checked before attempting new trips.
Troubleshooting actions may be performed by the
owner except those explicitly noted as “Contact your
Bosch eBike dealer”.
Code
Cause
Corrective Action
410
One or more buttons of the on-board
computer are blocked.
Check if any buttons are blocked, e.g., by dirt or debris. Clean the
buttons, if required.
414
Operating unit connection problem
Have connections and contacts checked.
418
One or more buttons of the operating unit
are blocked.
Check if any buttons are blocked, e.g., by dirt or debris. Clean the
buttons, if required.
419
Configuration error
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
422
Drive unit connection problem
Have connections and contacts checked.
423
EBike battery pack connection problem
Have connections and contacts checked.
424
Communications error among the
components
Have connections and contacts checked.
426
Internal time-out error
Restart the system. If the problem persists, contact your Bosch
eBike dealer. In this error status, it is not possible to display or
adjust the wheel circumference in the basic settings menu.
430
Internal battery pack of on-board computer
empty
Charge on-board computer (in holder or via USB port).
431
Software version error
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
440
Internal error in the drive unit
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
450
Internal software error
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
460
Error at USB connection
Remove the cable from the USB connection of the on-board
computer. If the problem persists, contact your Bosch eBike
dealer.
490
Internal error in the on-board computer
Have the on-board computer checked.
500
Internal error in the drive unit
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
502
Bike lighting error
Check the light and the associated wiring. Restart the system. If the
problem persists, contact your Bosch eBike dealer. Do not ride in
the dark without lights.
503
Error of the speed sensor
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
510
Internal sensor error
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
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