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Trunk Programming Parameters
There are two methods for setting up TMS to answer incoming calls. Im-
mediate answer and Delayed Answer.
Immediate Answer (Answer All Calls): When configured for immediate
answer, TMS will answer all lines where it it programmed to do so. In im-
mediate answer conditions Voice mail stations are programmed as the
primary station in Form 01 (Day Service) and/or Form 02 (Night Service).
Delayed Answer (Overflow Answer): Delayed answer allows time for one
or more live attendants to answer calls. If the calls are not answered in a
timely manner, TMS will act as a backup and answer calls only after a time-
out period.
Immediate Answer Programming Parameters
Form 01 – CO Line – xx - Day Ringing Assignment
Form 01 determines the stations that will ring on an incoming call. We rec-
ommend that you program the voice mail extensions as the first 4 exten-
sions to ring on each incoming CO line, with one or more extensions pro-
grammed as "backup" answering positions in case of a voice mail failure
or a situation where all voice mail ports are in use. Ringing extensions are
programmed one after the other on this form.
The system automatically assigns stations to ring when the system is ini-
tialized, so you might find it advantageous to use DSS button 8 (Clear All)
to empty the ringing assignment form before you program the ringing sta-
tions on it.
A version of Form 01 exists for each CO line in the system. A TD-824i
system can have up to 8 CO lines and a TD-1648i can have up to 16 lines
so Form 01-01-xx through 01-08-xx may exist in your TD-824i and 01-01-
xx through 01-16-xx may exist on your TD-1648i.
Form 02 – CO Line – xx - Night Ringing Assignment
Form 02 determines the stations that will ring on an incoming call when the
system is in Night Service. This form works for Night Service in the same
manner as Form 01 does for Day Service.
The system automatically assigns stations to ring when the system is ini-
tialized, so you might find it advantageous to use DSS button 8 (Clear All)
to empty the ringing assignment form before you program the ringing sta-
tions on it.
Содержание TMS-Lite
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