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Parameters Which Apply to
Regular Stations in the System
Form 46-Extension Number – 07
Call Forward No-Answer To a Pre-assigned Hunt Group
This parameter is assigned to stations other than voice mail ports. It al-
lows Call forward No-Answer to the pre-assigned (voice mail) hunt group.
This allows stations to automatically have unanswered calls forward to
voice mail, without the need for them to manually program call forwarding
on their telephones.
If a station user programs call forwarding to a location other than the as-
signed hunt group, the manual forwarding overrides this parameter. Upon
termination of manual call forwarding, this parameter once again controls
the destination of no-answer calls.
Note: Busy Calls are handled by Form 78-st-04, Call Forward Busy to a
Pre-assigned Hunt Group.
This is a class of service option and as such can be programmed for indi-
vidual stations.
Valid settings for this parameter are:
0 = Disabled. No system call forwarding is in effect.
1-9 = Forward to Hunt Group 1~9.
The most common use for this option is in applications where a live
attendant is answering incoming calls. In such applications, this will cause
any call transferred to a station that is unanswered to be forwarded to voice
mail. If all calls are answered by the TMS system, it is not necessary to
enable this option, because calls answered and transferred by TMS will
normally return to TMS after a No-Answer timeout period.
It is important to note that the values programmed on Forms 05-01-08 (Call
Forward No Answer Transfer Time) and 05-06-02 (Transfer Recall Time-
out – No Answer) interact with each other. If 46-stn-07 is enabled, this
timer will be effective. However, it must be set to a value that is less than
05-06-02 in order for it to function correctly.
Example:
Example #1: Station 12 is programmed on Form 46-12-07 to a value of 1.
This means calls to this station when it does not answer should be routed
to Hunt Group 1 (voice mail) after the timer set in form 05-01-08 has ex-
pired.
The overall system timer (05-06-02) is also in effect.
Call Forward No Answer Transfer Timer 05-01-08 = 1 (20 seconds)
Transfer Recall Timeout – No Answer 05-06-02 = 2 (15 seconds).
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