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WARRANTY / REPAIR POLICY
Limited Warranty on Products
Any of our products which, under normal operating conditions, proves defective in material or in
workmanship within one (1) year from the date of shipment by Transducer Techniques, will be
repaired or replaced free of charge provided that you obtain a return material authorization from
Transducer Techniques and send the defective product, transportation charges prepaid with
notice of the defect, and establish that the product has been properly installed, maintained, and
operated within the limits of rated and normal usage. Replacement product will be shipped FOB
our plant. The terms of this warranty do not extend to any product or part thereof which, under
normal usage, has an inherently shorter useful life than one year. The replacement warranty
detailed here is the Buyer's exclusive remedy, and will satisfy all obligations of Transducer
Techniques, whether based on contract, negligence, or otherwise. Transducer Techniques is
not responsible for any incidental or consequential loss or damage which might result from a
failure of any Transducer Techniques' product. This express warranty is made in lieu of any and
all other warranties, express or implied, including implied warranty of merchantability or fitness
for particular purpose. Any unauthorized disassembly or attempt to repair voids this warranty.
Warranty Service
Advance authorization is required prior to the return to Transducer Techniques. Before returning
the items either write to the Repair Department c/o Transducer Techniques, 42480 Rio Nedo,
Temecula, CA 92590, or call (951) 719-3965 with: 1) a part number; 2) a serial number for the
defective product; 3) a technical description of the defect; 4) a no-charge purchase order num-
ber (so products can be returned to you correctly); and 5) ship-to and bill-to addresses. Ship-
ment to Transducer Techniques shall be at Buyer's expense. Repaired or replacement items will
be shipped F.O.B. our plant in Temecula, CA. Non-verified problems or defects may be subject
to a $75 evaluation charge. Please return the original calibration data with the unit.
Non-Warranty Service
Advance authorization is required prior to the return to Transducer Techniques. Before returning
the items, either write to the Repair Department c/o Transducer Techniques, 42480 Rio Nedo,
Temecula, CA 92590, or call (951) 719-3965 with: 1) a model number; 2) a serial number for the
defective product; 3) a technical description of the malfunction; 4) a purchase order number to
cover Transducer Techniques' repair cost; and, 5) ship-to and bill-to addresses. After the pro-
duct is evaluated by Transducer Techniques, we will contact you to provide the estimated repair
costs before proceeding. The minimum evaluation charge is $75. Shipment to Transducer Tech-
niques shall be at Buyer's expense and repaired items will be shipped to you F.O.B. our plant in
Temecula, CA. Please return the original calibration data with the unit.
Repair Warranty
All repairs of Transducer Techniques' products are warranted for a period of 90 days from the
date of shipment. This warranty applies only to those items which were found defective and
repaired; it does not apply to products in which no defect was found and returned as is, or
merely recalibrated. Out-of-warranty products may not be capable of being returned to the exact
original specifications or dimensions.
FOR TECHNICAL SUPPORT, CALL (800) 344-3965
FAX (951) 719-3900
Printed in U.S.A.
