17
Tag-to-reader polarization
Tag polarization must match reader polarization. Tag and reader must be installed
horizontally polarized
.
More Troubleshooting
When performing a quick test of the Encompass 4 Reader, the buzz box
does not buzz
.
Check all your wiring connections, and ensure that your buzz box is functioning.
You could find more than one red wire, more than one black wire, and so on. You
must connect the correct red and white wire pair to the leads from the battery.
Verify that RF is on (#6401). Verify that tag uniqueness is NOT on (#40).
When testing the Encompass 4 Reader, all the wires are connected correctly
but the unit does not respond.
Check that the Encompass 4 Reader communication cable is connected to the
correct COM port. Verify that the reader is in the correct tag read mode (#48N).
Contact Technical Support.
Strange signal responses come from the Encompass 4 Reader when tested
with the PC.
Ensure that the reader is in the correct interface mode for the test tag, that is,
Wiegand mode for a Wiegand tag.
Nothing happens when the test tag is passed in front of the Encompass 4
Reader
.
Ensure that the Encompass 4 Reader is powered on and is in predefined output
mode. (#621). Verify that the reader is in the correct tag read mode (#48N). Verify
that the reader is set to RF ON (#6401).
The Encompass 4 Reader came from another site and does not work the way
the factory defaults indicate that it should.
Different commands were probably used to support the other site. You can restore
the defaults by issuing command #66F. The factory defaults will be restored
except for RF operating frequency.
