The APP cannot record
any video clips
Make sure the SD card has been correctly inserted
Make sure the motion detection function has been enabled (please
refer to the Sensitivity Setting section).
Please format the SD card when it is used for the first time (please
refer to the SD Card Format section)
.
Make sure
that
you are using Class 10 rated memory card.
Bright white spots appear
The camera's infrared LEDs produce invisible light that reflects
at night time
off surfaces such as glass.
Install the camera on the other side of
windows or place the lens flush against the surface to improve
the night vision. It is suggested to
install camera(s)
in
well-lit
area
s
.
Memory card error
Make sure the memory card is correctly inserted and formatted.
Use the provided memory card within the package to ensure
proper operation.
Make sure your are using Class 10 rated memory card.
Note:
Please backup the data before formatting. Format function
will erase all the data on the memory card.
29
Wrong dat
e
and time
are shown
Wrong date and/or time will result in unexpected record
schedule. Make sure you’ve selected the correct time zone
(please refer to the Time Zone section).
Confirm the system date/time of the mobile device to
ensure correct operation.
System will clock itself when connect to the internet. Make sure
the system is connected properly to the internet. You may use
your mobile device to access the system to see if remote view
is functioning properly.