Trail Rover ATV, Руководство пользователя

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OWNER’S RESPONSIBILITIES
As the TrailRover™ owner, you are responsible for the performance of required
maintenance by an individual who is qualified to perform the service. You should
maintain an accurate record of maintenance performed on your TrailRover™ and retail all
receipts for maintenance on your TrailRover™. You may not be denied a warranty claim
solely because of your failure to ensure the performance of all scheduled maintenance
or lack of maintenance records or receipts. You are responsible for presenting your
TrailRover™ to an authorized dealer or an approved technician as soon as a problem exists.
The warranty repairs will be completed within a reasonable time, not to exceed 45 days
from the date the TrailRover™ is returned to the dealer for warranty repair.
As the owner of the TrailRover™, you should be aware that you may be denied warranty
coverage if your vehicle or a part has failed due to abuse, neglect, improper maintenance,
or unapproved modifications.
WARRANTY PROCEDURES
THE CUSTOMER CARE DEPT. WILL WORK WITH YOU TO MAKE THE PROCESS
AS SIMPLE AND EASY AS POSSIBLE. TO ENSURE THE EFFICIENT PROCESSING
OF STRUCTURE/SURFACE CLAIMS, PLEASE FOLLOW THESE STEPS:
1. The MANUFACTURER relies upon the consumer and service technician to assist in
warranty claims and how best to work toward the consumer’s satisfaction. If you have any
questions concerning a claim, you should call the TrailRover™ Customer Care Department
for assistance.
2. If the claim is determined to be valid you will need to submit to the TrailRover™
Customer Care Department the proof to purchase . TrailRover™ Customer Care will
determine the proper solution for repairing the ATV. The warranty claim for the
TrailRover™ should have the following information attached:
* ATV Model * Address of Customer
* ATV Serial Number * Phone number of Customer
* ATV Color * Date of Delivery
* Date of Purchase * Thorough Description of
* Name of Customer Problem
NOTE: MOST OF THE ABOVE INFORMATION IS PROVIDED ON THE ORIGINAL
INVOICE.
3. In all situations, a repair is considered the appropriate course of action unless it is
deemed irreparable. If the ATV cannot be repaired in the field and must be returned to
the factory, approval must be obtained from Customer Care Manager. Cost for returning
the defective ATV and delivery of the replacement ATV are the responsibility of the
consumer and will not under any circumstances be covered by the MANUFACTURER.
If parts are required for repair, MANUFACTURER is not responsible for the cost of
shipping of parts under the terms of this warranty agreement.
Warranty