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FAQ
Q1 What should I do if I forget my wireless password?
The default wireless password is printed on the label of the router. If the password has
been altered, please connect your computer to the router using an Ethernet cable and
follow the steps below:
1. Visit
http://tplinkwifi.net
, and log in with the username and password you set for the
router.
2. Go to
Wireless
>
Wireless Security
to retrieve or reset your wireless password.
Q2 What should I do if I forget my login password of the web management
page?
The default username and password of the web management page are
admin
(in
lowercase).
If you have altered the username and password but Password Recovery is disabled:
1. Reset the router to factory default settings
.
2. Visit
http://tplinkwifi.net
, and enter
admin
(in lowercase) as both username and
password to log in.
Note:
You’ll need to reconfigure the router to surf the internet once the router is reset, and please mark down your new
password for future use.
Q3 What should I do if I cannot access the router’s web management
page?
1. Please try the methods below to log in again.
• Make sure your computer the has connected to the router correctly and the corresponding
LED light up.
• Make sure the IP address of your computer is configured as
Obtain an IP address automatically
and
Obtain DNS server address automatically
.
2. Make sure you enter the correct IP address to log in:
http://tplinkwifi.net
.
• Check your computer’s settings:
3. Go to
Start
>
Control Panel
>
Network and Internet
, and click
View network status
and tasks
.
1 ) Click
Internet Options
on the bottom left.
2 ) Click
Connections
and select
Never dial a connection
.
