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• Upgrade the firmware of the router.
• Check the TCP/IP settings on the particular device if all other devices can get internet
from the router.
As the picture below shows, if the IP Address is 0.0.0.0, please try the methods below
and try again:
• Make sure the physical connection between the router and the modem is proper.
• Clone the MAC address of your computer.
1 ) Visit
http://tplinkwifi.net
, and log in with your TP-Link ID or the password you set
for the router.
2 ) Go to
Advanced
>
Network
>
Internet
and focus on the
MAC Clone
section.
3 ) Choose an option as needed (enter the MAC address if
Use Custom MAC
Address
is selected), and click
Save
.
Tips:
• Some ISP will register the MAC address of your computer when you access the internet for the first time
through their Cable modem, if you add a router into your network to share your internet connection, the ISP will
not accept it as the MAC address is changed, so we need to clone your computer’s MAC address to the router.
• The MAC addresses of a computer in wired connection and wireless connection are different.
