15
Troubleshooting
Attention: Before restarting ignition, return the baking temperature/grilling knob and
assisting functions knob to off position.
If abnormality or fault is observed, turn off flame. Ensure that the appliance cools down
completely before undertaking remedial measures. If not effective after undertaking the
following remedial actions, please contact Towngas 24-hour premium service hotline on
2232 1232 for services.
Fault
Cause
Remedy
1. No ignition or
flame
Power supply is turned off.
Turn on the power supply.
Gas meter valve and/or
appliance gas supply valve is
turned off.
Open gas meter valve and/or
appliance gas supply valve
completely.
Air is trapped inside gas pipe.
Repeat ignition until trapped air
is removed.
2. Flame does not
persist
Flame failure device is dirty.
Clean flame failure device.
The knob is not fully pressed or
not turned to the ignition
position.
Fully press and turn the knob to
the ignition position.
Holding time of knob is too
short.
Hold the pressing of knob for 10
seconds.
3. Flame off when
using
Flame failure device is dirty.
Clean flame failure device.
4. Pop sound
when flame
extinguishing
Instant combustion of gas
remained in burner.
Normal phenomenon.
5. Oven light does
not light up
Light bulb is not installed or
installed properly.
Install the light bulb properly.
Light bulb is damaged.
Replace the light bulb .
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