51
Flushing
Problem
Solution
Cleansing and drying
Check Result (cause)
Problem
Solution
Check Result (cause)
Rear cleansing,
front cleansing
and warm air
drying will not
activate with the
remote control
Will the front and
rear cleansing buttons
on the top unit
activate the their
respective features?
If the seat sensor does
not detect a person,
the cleansing and
dr ying features are
unavailable. Please sit
on the NEOREST to
confir m this is not
cause of the problem.
The top unit can
not receive the signal.
-
Check the steps in
the “Check this on the
remote control” secton.
Has the water supply stopped? Push and wait
till water supply is resumed.
Is the water shutoff valve closed? Try opening the
main valve and the water shutoff valve.
No
The seat sensor A does not work. Check if the seat
sensor A is obstructed, dirty or wet. Make sure the seat
sensor is unobstructed, clean and dry.
Yes
Does the wand extend
when one of the
cleansing buttons is
pushed on the remote
control?
Safety devices are
activated when the
sensor continuously
detects a person.
No water is being
supplied to the
NEOREST.
When a person has sat on the toilet seat for 2 hours, the
cleansing and drying features are deactivated. For safety
reasons, please leave the seat and use it again later.
If seat sensor A is obstructed, dirty or wet, it may
continuously detect a “person.” Make sure the seat
sensor is unobstructed, clean and dry.
Is the water supply filter clogged?
Please clean the water supply filter.
Seat sensor A
will keep detecting a “person”
if it is covered by an obsticle. Please remove
the obstacle.
Water does not flow or
spray is very weak.
Page 17, 26
Page 27
Page 15
Page 46
Page 43
Page 11,15
Page 10, 17
Page 10, 17
Page 10,17
Page 50
No flush
Does the NEOREST
flush if the flush
buttons on the
remote control or
the top unit are
pushed?
The water supply is
cut off.
Has the tap water failed?
Wait till the water supply resumes.
Flush the toilet bowl with a bucket of water.
Is the water shutoff valve closed?
Open it completely.
No
Auto flush is
unavailable
[
ON
OFF ]
If seat sensor A is obstructed, dirty or wet, it may
continuously detect a “person.” Make sure the
seat sensor is unobstructed, clean and dry.
Displays
Do you push the switch
continually?
The bowl must be refilled before another flush can
proceed. This takes about 6 seconds.
Auto flush will not execute a person standing in front of the
NEOREST steps away for less than 3 to 5 second.
Confirm seat sensor A is not continuously detecting a “person”.
Checking Problems
Page 17, 26
Page 27
Confirm seat sensor A can detect a person normally.
Auto flush is unavailable for the next 60s after an auto
flush is executed. You can use the remote control to
flush during those 60 seconds. A person must stand in
front of or sit on the Neorest at least 6 seconds for
the auto flush to be activated.
Solution
Caution
It does not extend
Push Does
the remote control
display change to
?
[
ON
OFF ]
S
eat sensor A
may not detect a person because of the
way they are seated, their clothing color or alothing material.
Sit futher back on the seat or lift you clothing to expose skin
to the sensor.
Содержание NEOREST 550
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