186
If Something Goes Wrong
The Windows
®
operating system is not working
access can be slow), and popularity of the site. If accessing a
particular site is very slow, try later.
My browser cannot find the URL address I typed in.
Make sure you separated the domain names of the address
with the forward slash (/). Check the spelling of each name
and the syntax of the address carefully. A single incorrect
letter or missed character, comma instead of period (“dot”),
or other mistake makes it impossible for your browser to
locate the site.
My browser cannot find a site I bookmarked.
The World Wide Web is constantly changing. A site you
bookmarked yesterday may not be available today or its
server may be down for temporary repair. Try again later.
The Windows
®
XP operating system can help you
If the operating system has started properly, but you still have
a problem using your computer, the online Help can assist
you in troubleshooting the problem.
To access Windows
®
XP Help and Support:
1
Click Start, then click Help and Support.
The Help and Support window appears.
2
Then do one or both of the following:
❖
In the search field, type the topic of the problem with
which you need help and follow the on-screen
instructions.
❖
Click a problem you about which would like help
from the listings and follow the on-screen
instructions.
You can connect to Support Online by clicking Support from
the menu or by going to
.