Toshiba STRATA CIX Effective Call Center Management, Руководство по установке

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Introduction
Strata CIX ACD Installation 06/2012
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Related Documents/Media
Some documents listed here may appear in different versions on the Toshiba Internet FYI or in
print. Some documents are Electronic only documents and may be found on FYI. To find the most
current version, check the version/date in the Publication Information on the back of the
document’s title page.
User Guides and Manuals
•
Strata CIX ACD Call Center Solutions General Description
• Strata CIX ACD Agent/Supervisor User Guide
•
Strata CIX ACD System Administrator Guide
• Strata CIX IPT/DKT Telephone User Guide
•
Net Server Administrator Guide
• Voice Assistant System Administrator Guide
•
Level2 OAI Service
• Call Router Installation Manual
For authorized users, Internet site FYI ( http://fyi.tsd.toshiba.com ) contains all current Strata CIX
documentation and enables you to view, print and download current publications.