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Functional Considerations

New Features Available In IPedge Software Release R1.5

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There is no license charge for the mailboxes that are replicated in the other nodes.

Figure 2 - DCN With Centralized Messaging

Figure 2 shows how DCN may work within a centralized voice mail configuration. Should IPedge Node 11 
(DCN node 1) fail, Node 13 may use the replicated mailboxes on Node 12.

Functional Considerations 

Although DCN provides a robust voice mail survivability solution, there are some functional considerations 
that need to be understood and communicated to customer users.

If a telephone has a Message Waiting Indicator (MWI) illuminated, and the system that supports that 
telephone fails the MWI will not be reinstated until another new message is received. The telephone 
survives over to another system that is in the cluster and has its mailbox intact, but the Message 
Waiting light will not light until a new message is received.

The voice mail hunt group pilot number should be the same on the different nodes. If the voice mail 
hunt group pilot number is different on the different nodes incorrect voice mail forwarding after a node 
failure will occur. For example, station 201 on IPedge Node 11 (DCN Node 1) is set to system call 
forward to voicemail hunt group pilot 300. The DNs on IPedge Node 12 (DCN Node 2) are set to 
system call forward to voicemail hunt group pilot 400. If IPedge Node 11 fails and station 201 re-
registers with IPedge Node 12, station 201 will not properly forward to voicemail when a call is 
presented to it. 

Note

The Messaging application must be running on every IPedge system that will run DCN.

DCN Node 1

DCN Node 2

DCN Node 3

DCN Node 4

IPedge Node 11 (Primary)

IPedge Node 12 (Member)

IPedge Node 13 (Member)

IPedge Node 14 (Member)

Содержание IPedge R1.5

Страница 1: ...and SIP Trunks For SIP Phones we added the ability to create a conference call These enhancements now allow SIP devices including wireless SIP Phones to initiate a conference call and manage multiple calls simultaneously without the need for additional extension numbers or purchasing additional licenses Also included in Release 1 5 is a Voice Mail Survivability utility called Direct Cluster Networ...

Страница 2: ...ng feature enables a single phone number to reach a user s chosen devices e g desk phone mobile phone or both simultaneous ring Once answered IPMobility offers call management which provides users with the ability to transfer a call another extension or directly to voice mail IPMobility also gives users the ability to designate incoming calls if busy or out of the office for an extended absence Im...

Страница 3: ...ailbox without dialing into the voice mail system and navigating key presses or voice commands Now users may view play forward and reply to their voice and fax messages mail from the IPMobility App Users may also Manage mailbox personal greeting and name recordings Manage mailbox password Setup IPMobility s Make Call functionality e g Callback and Call thru Caller ID When IPMobility is used to mak...

Страница 4: ...ancements now allow SIP devices including wireless SIP Phones to initiate a conference call and manage multiple calls simultaneously without the need for additional extension numbers or purchasing additional licenses New firmware is also available for the Toshiba IP4100 SIP DECT Digital Enhanced Cordless Telecommunications telephone to support these new features For SIP Trunks we have increased th...

Страница 5: ...onfiguration The software profile of the IP4100 base station must be changed to support Conference Call features IPedge R1 5 Use the following procedure 1 Determine IP address of IP4100 Base by using an IP4100 DECT handset IP Search Tool To select Menu IP press the Menu key then 47 keys 2 Login to IP4100 Base web configuration GUI via a PC web browser 3 Select the Servers page and click the approp...

Страница 6: ...d will be supported with these new features on IPedge 1 5 Wireless Telephones Toshiba IP4100 Polycom SpectraLink 8400 Series Conference Telephone Polycom IP 6000 Polycom IP 7000 Desk Telephones Polycom IP 321 IP 550 The updated IP4100 Admin Manual Polycom 8440 Config Guide and IPedge Accessories Guide contain instructions for configuring multiple call support on these devices ...

Страница 7: ...her IPedge system that is a node participant all user greetings and messages are available Nodes may be geographically distributed in various configurations Each node contains the complete database for the entire cluster and the Messaging application residing on each node uses only the local copy of the database Each node is identified by a NODE ID In addition all files including system greetings ...

Страница 8: ...rvives over to another system that is in the cluster and has its mailbox intact but the Message Waiting light will not light until a new message is received The voice mail hunt group pilot number should be the same on the different nodes If the voice mail hunt group pilot number is different on the different nodes incorrect voice mail forwarding after a node failure will occur For example station ...

Страница 9: ...devices with the IPedge system For a complete set of instructions on how to configure the paging devices below please refer to the IPedge Installation Guide located on the Toshiba FYI website IPedge System Toshiba Part for DCN IPedge EP system I MSG DCN EP IPedge EC system I MSG DCN EC IPedge EM system I MSG DCN EM VIP 801 Network Paging Zone Extender Provides audio for up to 40 Valcom 1 way ampli...

Страница 10: ...installation and programming instructions on how to get the model database operational refer to the IPedge Installation Manual located on the Toshiba FYI website Pre Programmed Data Database Features System IP Address Administration Data IPedge EP IPedge EC IPedge EM phones prog 24 Ext 2100 2123 96 Ext 2200 2295 160 2300 2459 SIP VM port 4 6 8 VM Directory Pilot 2500 DN 2501 2504 Pilot 2500 DN 250...

Страница 11: ...access Enterprise Manager The wizard is located in Enterprise Manager Trunk SIP Trunking Service Definition tab Gateway Configuration For the Gateway Configuration button to be functional create a new Service Definition Index or select one if there is a definition already created The Gateway Configuration button will now be operational When the Gateway Configuration button is selected the window s...

Страница 12: ...ftware version R1 5 and later Toshiba has introduced a new feature which simplifies the Network DN import procedure from IPedge CIX and from CIX IPedge With the new IPedge Net Wizard in release 1 5 technicians may now export all the network DN information from all the IPedge servers configured together on an IPedge Net The technician may export the Primary DN Phantom DN Group Hunt Pilot DN and Mul...

Страница 13: ...ate file Public Numbering Plan Determine and document the Public Numbering Plan for this customer at this location App Version Release Date TGZ 1 5 1 11 12 12 2012 GCP 1 5 14 1 12 12 2012 GeM 1 5 0 04 10 19 2012 GeM Lang Pack 1 3 1 3 10 30 2012 GMS 1 0 1 2 6 15 2012 GNS 0 0 1 53 8 23 2012 GUM 10 5 4 23 11 26 2012 E911 1 1 1 03 9 2 2011 Webmin 1 491 16 4 10 19 2012 Bacula 5 0 2 21 2 6 19 2012 HMP 4...

Страница 14: ...y that the Software Maintenance has not expired CAUTION If the Software Maintenance license has expired the system will not update correctly Do not continue until the license has been updated 2 Select Maintenance System Maintenance Core System Processes Figure 5 Enterprise Manager Maintenance Core System Preferences 3 Backup the system Database and the Messaging Database Store the backup files off...

Страница 15: ...above d Wait at least 20 minutes after the Start Time shown 11 Perform the Update procedure Use the ipedge components 1 5 1 11 tgz file available on the Toshiba FYI website IPedge VIPedge Software Note The Program Update Status shown below may display with some versions of Enterprise Manager The File Upload will display completed and the Upload End will show 100 However the Upload Status may displ...

Страница 16: ...license HTC is a registered trademark of the HTC Corporation iPhone and iTunes are registered trademarks of Apple Inc LG is a registered trademark of LG Electronics Inc MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC Polycom and SpectraLink are registered trademarks of Polycom Inc Samsung is a registered trademark of Samsung Electronics C...

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